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has the resize button been removed from the floating thumbnail view when sharing a screen.  it was the little square with the up arrow in the right corner.  I can no longer find it.  Seems to have disappeared. 

my technical support tickets keep getting closed and marked as solved instantly with no comment or anything, what is that? I cant get access to the live chat support, my tickets are ignored and marked as solved, how am i supposed to report a problem with this kind of system????My issue is that a meeting recording keeps crashing while trying to convert it. I've tried all the troubleshooting steps to no avail, reporting the issue doesnt seem to be a thing and neither does getting any support. Not impressed at all. Won't be surprised if this post gets deleted too.

Prezados, realizei o pagamento da licença PRO, porém, so estou com acesso ao plano básico. Possuo uma grande demanda de reuniões via zoom, gostaria de um suporte.

I am trying to add zoom room to an existing meeting. Trying to use:POST https://api.zoom.us/v2/rooms/{room_id}/meetings{"jsonrpc": "2.0","method": "join","params": {"meeting_number": {meeting_number},"password": "{password}","force_accept": true}} With Bearer Auth and access token that I am using for other rest apis. However I am getting this error: "message": "This API does not support oAuth2 for authorization." Is there a different API I should be using?

As stated above. We want to replace using team-viewer with Zoom Remote Control, however we have all our PC's locked down with local user access only. So If I remote in and want to uninstall something for example, I have no way of entering the local Admin credentials (or ANY credentials for that matter) when they are asked of me.. I don't want to give the user the Admin passwords for the device for obvious reasons. Is there a way to enable this behavior so I CAN enter the credentials?This works flawlessly with Teamviewer, however if we can save money on buying yearly licenses and just roll it into one platform that would be great.Thanks

Hi! I've got a licenced account (Zoom OnePro) and I've read that with this one you can access Kahoot pro features. However, I don't seem to find the way to let Kahoot understand that I have a Zoom Pro account. It just keeps asking me to upgrade my Kahoot account every time I want to use a pro feature, even if I've opened Kahoot from the Zoom app a number of times and the emails are the same. Can someone help me? Is there something to change on the Zoom settings?Thanks in advanced!! 

I have a Yeti microphone, but when I try to use it,  it fails (no one hears me), or it doesn't record it. I tried to adjust it in settings, but still, nothing.  How can I connect an external microphone so my audio is better?Thanks Ana 

I join a meeting each month and this month I asked to share the screen.  We learn that no one is host or has access to the web portal.  The link was provided through my organization but we don't know who the original admin is.  I tried to "Claim Host" and input my 6 digit host key but it was not accepted.  If there any way I can share a presentation? 

The panelists in my webinar would like to see the results of the poll before they are shared with the webinar. Is it possible to give them access? Or do we need to make them co-hosts to see this?  Thanks,Mary

I don't have the account settings to turn off ai I am the only user any suggestions ?

Hello, I am in a redundant cycle of being able to join a meeting. I have tried on multiple browsers, uninstalled the the desktop application, reinstalled, checked for updates, and still unable to join a meeting. I keep getting the "Join a new meeting?" pop-up. "You will have to leave this meeting to join the new meeting." Option 1: Leave and join         Option 2: CancelI always click "Leave and Join" option but it  sends me back to the landing page with these options- Join a meeting - Greyed out, unable to click on it- Sign up- Sign inI have signed in and it's the situation. Can someone please help out?     Bueller? Bueller?

I've been having issues connecting to teams meetings in one of our Zoom Rooms. When we enter the teams meeting id the controller would just spin and never join and the TV itself is stuck on a white screen. 

Until the last couple of weeks my zoom meetings have been exported/synced directly to my ical calendar. This has sudden ly stopped working and I cant seem to reset it - keeps trying to get me to use Microsoft Outlook. Really annoying when this has been working perfectly until now. Im thinking I will have to stop my account and look for an alternative.

Hisuddenly the function sharing changed.When I launch a zoom session and try to share my screen, it is impossiblle to share the zoom screen.If I chose desktop, another page appears, if I close the browser, another screen apepars, but not the zoom session open.What should I do?I checked the settings in our account with no results.Please help me

We need to add two BSL interpreters to our webinar but we didn't tick the box for interpretation when setting it up. Is there any way to change this setting so that we don't record the interpreters as standard in our recording (we currently have to spotlight them for someone to see them)?

Hi I have a Acer C27 Aspire PC that runs Windows 11. Recently, when I do a test call using Chrome, the volume coming out of my speakers is so low that it is barely audible. I have tried various fixes to no avail. If anyone had any ideas on how I can remedy this, it would be greatly appreciated. Thank you for your help.

I am struggling with zoom's audio - the setting is currently on audio streaming. I am trying to set it back to my mic. I clicked on streaming by mistake and now zoom won't let me select anything else. As soon as I try to open zoom audio settings it buffers, and then says not responding. I have force quit the program a number of times, reset my computer and am stumped. I am trying to figure out how to reset zoom, or uninstall - but I am not seeing the uninstall option on zoom app or through the desk top. Any suggestions welcome. 

Any Mac OSX beyond 10.10.5 literally bricks my computer and, I need to know if the latest update to zoom will still be compatible before I click install.  Since 2020 updates to various programs have brought them to the point where they cannot be used "This program will not operate on 10.10.5" and, the idea of clicking "Update and install" on any given program now causes anxiety, with the possibility that I won't be able to WORK. Please tell me if it will still be compatible.

I want to build a customize zoom application in React. I want to integrate it in my website and want to display heartbeat and other facial expressions of the participants in the real-time(in the live zoom meeting). I tried to explore zoom meeting web SDK for it. However I found that web SDK doesn't allow access to raw video of the zoom so I can't process it to display heartbeat and other facial expressions. Is this possible to get the access to the raw video for making this kind of an app?Thank you

Hello, Is there a customer service number/email for technical support that could help out ASAP with a question?  I am trying to login by entering Join a meeting, entering my ID and then I keep getting a message stating "wait for the host to start meeting".  I am the host and it is not allowing me in?  Not sure what to do? Thank you!

This app is terrible. It used to be ok, but now there are things are so counterintuitive.  Also the help files refer to things that don't exist or they exist on the web platform but not within the software. Why!?? Example. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060943 Here it says: "How to enable annotation for meetings""Sign in to the Zoom web portal". Why?? Why can't it all be in the same place?Then it says "In the navigation panel, click Account Management then Account Settings."There isn't an "account management" button. It's called "My account"Then it says "Under In Meeting (Basic), verify that Annotation is enabled."There is NO "In Meeting" button on that page. With the amount of settings that you guys have in this app, why don't you have a search field to search for whatever setting I want to change, like adding the annotation tools?Frustrating as hell.It's impossible to follow help instructions like this.The reason w

I will try and be civil - The AI Chat bot "Mr. Wizard" was offended by me - I mean seriously - Some of neither have time to hunt and find - answers- Especially answer's to something that should be simple - Grrrrrr - A simple Human would be nice!Some of us work for a living - Done Venting - Virtual Backgrounds without a green screen - I mean seriously - Not everyone has one - I don't run a professional studio - and I am not paying for technical support when the answer should be extreeeeeeeeemly easy - Sometimes I am one my laptop - Sometimes desktop - I had to down load a new app - and all of a sudden I have a new - AI Buddy - Great - Can you tell him I only want my picture with no green screen - Grrrrrrr Arggghhhhhhhhhhh  

We have been using Zoom SDK for quite some time but today we noticed something which was not experienced earlier. Host video is not available to all the participants and all the incoming videos for the participants are randomized. We don't have the option to change view settings and all the live videos of participants are not shown. Most importantly all participants should see their subsequent host in the meeting but they are not able to do so as they are only shown one incoming video that is also randomized it can be either of the host or a participant. We have tried all possible changes from the admin console as well as through the Zoom SDK settings. Any suggestions?

Hi there! We have a couple of spots where we have deployed a ZR without a controller - just use a wireless mouse / KB to navigate. It worked fine since installation but yesterday both rooms have stopped working and are prompting 'Tap Controller to Start'.  There is no controller that has been paired with these rooms ever, and they were working fine for the last few months.  From my eye test, I can't see that anything changed in the ZR admin portal.  Thoughts? 

My wired headphones does not work on Zoom meeting on my Samsung tab A9+. I don't think it's a headphones issue because the audio works fine with other apps like Spotify and YouTube. I tried some basic troubleshooting uninstalling and reinstalling the app and making sure it's up to date. Does anyone have the same issues?