Cannot call using Zoom Phone | Community

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Question

Cannot call using Zoom Phone

Forum|Forum|9 months ago
April 10, 2025
1 reply
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When I am dialing a US number from the account, I hear an error message: Sorry, the requested service is not available in your calling plan.

Please help. But I have already subscribed and paid for the Phone plan.

Call handling and routing

Community Super Champion | Partner

1. assign your calling plan to your zoom phone user extension.

Managing phone users

2. assuming you are in the u.s.a., your zoom phone plan should be a us/canada metered or unlimited plan.

https://www.zoom.us/pricing/zoom-phone

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks, eliot