Products

For various reasons! I am still using Mac OS 10.14.6.I had a workshop yesterday using zoom 5.12.9 and built a whiteboard – see the image with text below.After I realised I needed to upgrade Zoom. Did that today to 5.13.7Now this is how my whiteboard looks - see the image with no text below.Also I can no longer input text to a whiteboard.Any suggestions?

Bonjour,Dès que je fais des sous-groupes avec utilisation du tableau blanc et que je viens voir chaque salle, je ne peux pas voir leur tableau blanc, juste leur curseur d’écriture avec leur nom. Merci de votre aide.

Bonjour, when I write a Vietnamese text, this text disapear !! (was ok before with oldest version of Zoom !!)It's ok with french or American text !!...a solution for me ? Merci Please tell me how to recuperate the classic  whiteboard more easy and flexible to use. here my zoom Version :5.17.11 (31580)

When I use the writing tool on the whiteboard the letters have borders so it's very difficul to read. This thing happens on one of our zoom accounts. I tried to change the format, but I can't find the option for this, I can change to bold, italics or the size, but that's all. What;s interesting is that when I'm typing the letters mook normal, after I've done and click on the whiteboard they get this weird shape with orders and shadows. Any advice will be appreciated.

On my laptop, when using the text feature of the Zoom whiteboard, the cursor is colorless, so I can't see it. How do I change the color of the cursor?

I created a whiteboard in a meeting and saved it on a local storage device. How can I load that whiteboard back into a new meeting and continue using it as a whiteboard (edit, etc...) Thanks

Hola, tengo un problema con la aplicación Zoom. Cuando quiero pegar textos no me permite no sé porque pasa eso. Agradecería mucho si alguien podría ayudarme. Gracias

Ok so I want to add a background to my Whiteboard that is 'set' and we can sticky note, text box over it without accidently deleting it?  Any help really appreciated otherwise I'm back to Jamboards for functionality???  I regularly like to use slides as background to collaborate over in workshops?  E.g. like a map of the UK and people can sticky note where they are but need the map to stay set?  Many Thanks Juliet

When son's tutor shares whiteboard in meeting. My son will write an answer but when post it only half the word comes up. E.g. He writes and you can see the word 'meeting' but when you send it to other person to see it only shows 'meeti' etc. This is on a Samsung tablet. Any suggestions? Thanks

I have a whiteboard that I have copied an image into. I'm trying to prep for a meeting by marking the image up with shapes and text boxes. When I left the whiteboard and came back to it only the first 3 or 4 shapes that I put on the whiteboard came back. I've tested this several times and this continues to be the case. I am a licensed user. I am experiencing this both in the app and the web portal. Is this a limitation based on license or is there a setting or something somewhere that I've missed? Thanks for any help you can give. I've shared the whiteboard at https://us02web.zoom.us/wb/doc/pz6SC5B0S7ixHvG4yPk7jA/p/35048642077708  

Hello. I tutor math, so I frequently need to put an image of the problem up and then use the writing tools to show steps etc. However, the eraser tool will usually erase the image first. Undo does work, but it always puts the image back as the top layer. Other whiteboard apps have images and post it notes not erasable with the eraser tool and require the selector tool and a delete button. Something like that would be better.   Secondarily, I would like to be able to paste images in during the live whiteboard. Currently I have to have the whiteboard open twice. Thanks!

 Recently I have been having issues when sharing whiteboard. It works fine as long as I don't switch between different screens (such as browser window, pdf file etc) Once I switch, the whiteboard turns black and anything that is annotated disappears. Any suggestions?

Features needed in whiteboards.. (does anyone know if and when?)..ability to reorder pages in a boardability to give titles to boardsability to change background ability to lock images to boardThank you!

i am an old zoom user, but recently trying to work on zoom whiteboard instead of google jamboard.  is there a way to make the size( dimension)  of the pages fixed, so my student doesnt get lost on a page. when 2 or more people are writing on the same page each one can extend the page, wich make it hard to follow

I am using a Mac and the newest Whiteboard in Zoom Workplace. If I create a text box or a sticky note, I can type in it but cannot put a space between words. However, if I click on the standard Zoom chat the spacebar works fine. Does anyone else have this issue? When I try searching Google for this issue it just keeps thinking that "Zoom" refers to making the whiteboard bigger or smaller (i.e. zooming in and out). 

I have a new Windows 11 PC and tried to install Zoom Desktop, but Windows Defender flagged the installer as having a virus. Is this possible? How do install Zoom?

hello - I have uploaded a document to a whiteboard that is multiple pages. As the host, when I advance to a 2nd (or third or fourth, etc...) page, the other people in the meeting do not see the page change. how can I fix this? 

there are a bug with zoom tables. start a new board, add a table, close the board, open the board again, adding rows or columns to the existing table, close the board again, open the board -> new rows or columns are lost. only my problem? 🙂 how can I solve it?

How do I allow external users, who are not members of a project, to watch a clip or use a link placed into a whiteboard without giving the external user editing permissions?

My zoom desktop app suddenly stopped working (Windows 11 pro). I have uninstalled the app, "Clean zoom"ed, and reinstalled several times to no avail. I double click the installer, the window opens, it asks me to sign in, and after I enter my username and password (which I have triple checked), and a generic error appears. I have also restarted my internet router to double check my connection. Any help anyone can provide is appreciated. Thank you!

Hi,  I inserted a PowerPoint slide deck into Whiteboard so participants could see a presentation while also viewing our meeting notes. I'm able to advance the slides on my end, but the meeting participants don't see the slides advancing (it's stuck on the first slide). Participants can manually advance the slides, but as the presenter, I want to control that. Is there a way for the host to advance slides for all participants?

How do I allow external users, who are not members of a project, to watch a clip or use a link placed into a whiteboard without giving the external user editing permissions?

Hi there, I have a Zoom Business account, an external 2K HD webcam and am still seeing the HD box greyed out on my video settings. What do I need to do to get this to work?Thank you!

My account won't seem to let me schedule a meeting for times that are quarter past or quarter till the hour (like 10:15 or 10:45) but forces me to select the top of the hour or half past (10 or 10:30). Is there a setting to change this?

Zoom should allow us to prompt Companion AI so that all meetings summaries are done in a specific format. Currently, we have to take either the transcript or the generic zoom summary and run it through a co-pilot agent we made to get it formatted the way we like.