Whiteboard not saving objects? | Community
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Newcomer
August 22, 2022
Question

Whiteboard not saving objects?

  • August 22, 2022
  • 1 reply
  • 0 views

I have a whiteboard that I have copied an image into.

 

I'm trying to prep for a meeting by marking the image up with shapes and text boxes.

 

When I left the whiteboard and came back to it only the first 3 or 4 shapes that I put on the whiteboard came back. I've tested this several times and this continues to be the case.

 

I am a licensed user.

 

I am experiencing this both in the app and the web portal.

 

Is this a limitation based on license or is there a setting or something somewhere that I've missed?

 

Thanks for any help you can give.

 

I've shared the whiteboard at https://us02web.zoom.us/wb/doc/pz6SC5B0S7ixHvG4yPk7jA/p/35048642077708

 

 

    1 reply

    AlexMa581
    Employee
    Employee
    April 15, 2025

    Hi @Nekrekab ,

    This is fixed now. If you’re still encountering issues, let me know, and I’d be happy to help further!