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Is there a way to get messages in Team Chat desktop app that are bookmarked to show up like they do in the phone app? In the phone app, if I'm looking at a chat message that has been bookmarked, the bookmark icon shows up next to the message. In the desktop app, that same message does not have that icon and I can't tell what has been bookmarked unless I look at my Bookmarks. Would love to have that icon.  

I am working on setting up an event and we have a number exhibitors/sponsors for it. The event is hybrid so they are with us in onsite but we want to recognize them online too. The page showing their name an logo looks great and would be enough to meet our needs, however because the logos click through to something I have just spent quite some time building out pages for each exhibitor so there isn't an almost blank page if shown if the logo is clicked on. We gave the exhibitors the capacity to add content themselves and sent an email encouraging them to do so but no one did, not high on their list of priorities. Can I suggest that there be an option to turn the page on and off, if it is off the logo can be shown and just not clickable, and maybe the ones that are clickable could have link for 'Learn more'. It is a great feature to have but if don't want to embarrass your exhibitors/sponsors with blank pages it does force you to add some content, and make choices on what that

How can we have the same multi-camera visual that we have during a Zoom meeting for when we utilize Teams in the Zoom Room?

zoom on the web works fine. can login with no problem cannot use the zoom desktop app. getting error 124. how can I resolve this? Everything I read seems to be something with the token. Can this be fixed with a powershell script? If so, please provide script. Please help. urgent. TIA

Have a Jabra Panacast 50 VBS that we want to change the "Tap Controller to Start Display" screen to our company logo. (Not a virtual Background) Has anyone been able to add file to change that screen? have seen some vague answers to this but still not seeing the correct menu options. Referencing this https://community.zoom.com/t5/Zoom-Rooms-and-Workspaces/Tap-Controller-to-Start-Display/m-p/157695/highlight/true I don't see a "Rooms Profile" in settings which seems to be the key.  Is it a limitation on the hardware we have? Do I need to have the admin account get to the "Rooms Profile" menu to add the file for the background?   

We have saved our recordings of client meetings for the last 4 years which equates to thousands of hours of advice given to clients.  I would like to learn how we can have AI listen/read all of the recordings and develop a 'playbook of scenarios', based on those recordings from a variety of different client relationship managers.

It seems that the only way for a recipient to acknowledge that they've picked up a package in Zoom’s Delivery Management system is through a designated kiosk. I don't want to spend money on a device just to perform this function. Is there no way for the user to indicate they picked up a package right in the app?

Hey there. I'm looking to enable the Zoom AI Companion for certain users of our company. I tried going into the Account Settings and turning on the toggle switch but it doesn't stay on, it just goes back to off. I then get a message the settings have been saved.  I need to figure out why I can't turn this on, and then explore how to control access to only certain users.  Thanks in advance!

Hello.  When an incoming call comes in, it takes the focus.  This is frustrating for our customer support reps as they are in the middle of typing notes and the focus is taken away as they type.  Is there a way to have the call still appearing, but not take the front focus?

Hello, I am looking for a way that Zoom would pick up the dialogue I am having with a client on the phone. Is there an easy way to set that up in the Zoom settings. Basically, I need the phone call to be the mic input on zoom so people on the zoom call can hear both sides of the call in high quality. Thanks!

I attended a bootcamp class via Zoom back in 2021, and the host shared Zoom cloud recordings that I’ve been using almost daily ever since. These 17 videos have been genuinely life-changing for me. They’ve become a core part of my routine, both mentally and physically.Unfortunately, the links now say “This video no longer exists.” I wasn’t the host, but I do still have all 17 links and passwords saved.Is there any way to recover or trace these recordings, or at least check if they were permanently deleted? I’d be incredibly grateful for any guidance you can offer.

India is not in the list of available countries in the Global Dial in or  Toll Call.  How do I add India as one of the Dial in countries?

In Zoom Pro, it would be super helpful to be able to select and send a chat message to more than one participant at a time, without messaging the entire group.

Hello, I wanted to know if there is a way I can create reports to show investors when using Zoom. I'm not sure if Zoom has that capability yet or where I can find it, but if it does, please let me know!

Hey, we would like to bulk update our phones to have the company number as the outgoing caller ID in line key one but have noticed the csv import/export does not have this feature for all users. This only seems to exist on a per user basis. Anyone managed to achieve this?

Super frustrating problem: When I am scheduling a Zoom meeting, I am adding the email addresses of my attendees in the Attendees box. But then, when I create Zoom opens up Outlook, and requires me to invite the invitees again. It then sends the invite from my the calender tied to the Exchange 365 account I have.  But that is my work account. My Zoom account has nothing to do with my work email account. And I don't want invites coming from my work account. The calendar integration I have selected is a Google Account, not a Microsoft account. (see it here). Yet every time, no matter what I do, it sends invites by opening outlook and demanding I again enter the addresses.  I suspect this might be due to a recent update (see it here). But I can't find any place to change what's described there. Help? I'm working on a Mac. You can see a screen recording of the problem here. 

Hello! We are using Zoom Rooms with Neat devices in our offices and we are missing one option in our setup.We want to unhide non-video participants of meetings by default - is it somehow possible? We know that in the meeting we can do it manually, but we did not find a way how to set up for every planned meeting. Thank you for all answers,D.

I cannot get the Chat and Breakout Room options to show on the Zoom taskbar when I am running a meeting. I am on an Asus C202SA Chromebook. I don't see anything in Settings that looks like it would be a problem. The Zoom version is 1.10.2.2559 (0314).

Hello,Why can't I see a message sent by someone in a group of 7 people, but other people can see it? In a workgroup, the messages from April 4 have disappeared, but the ones from before and after are there. I am the only one who cannot see this message posted in a text group of 7 people. How is this possible? I restarted everything, tried reconnecting, but nothing. I have a colleague who sent me a screenshot, showing that he can see this message and I still do not see it on my side. Thanks-----------------------------------------------------------------------------------------------------------------------------------------------------Bonjour, Pourquoi ne puis-je pas voir un message envoyé par quelqu'un dans un groupe de 7 personnes, mais d'autres personnes peuvent le voir ?Dans un groupe de travail, les message du 04/04 ont disparu, mais ceux d'avant et après sont là. Je suis le seul qui ne peut voir ce message posté dans un groupe textuel de 7 personnes. Comment est-ce

I’m planning to conduct a pre-recorded webinar with a Live QnA session at the end, I had a few questions if someone could clarify:1. As a host, do I have the liberty to start the pre-recorded webinar at my will? I want to ensure that I start the webinar only when I have an 'X' number of people in. Is that possible?2. Can I conduct live Q&A and Polls during the pre-recorded webinars? If so, would the ultimate recording of the webinar have the Q&A and Poll data with it?3. I want to embed the Zoom webinar landing page on my website. Is it possible to embed the landing page on my website?Thanks for your help! 🙏

Is it possible to upload a PDF to zoom whiteboard to open each page on a different board? I want to be able to upload each page to a different board, work on it with a student and then convert back to a PDF for a page a board.

When I use the whiteboard to train japanese hiragana characters, I can't paint slow. When I stay on the left mouse button for too long, my painted character is transformed into a shape, e.g. a square or a circle. I already disabled all shapes and I am under the impression that the normal pencil shouldn't do autoforms, as there is a separate tool "intelligent drawing". How/where do I disable this behaviour or is there a better tool to draw letters?

I want to pliot webinars using zoom but form is in pardot. I followed step by step instructions here - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068276#creating-registration-forms Issue:My registrations are not syncing with zoom and i am not receiving confirmation emailif i use <script> document.forms[0].submit() </script>I am getting an internal server error - 500 - v=2.0;clid=aw1;rid=INT_305c2aa0157d6c1a3. If I remove the code, registration submission is successful but is not syncing back with zoom and and confirmation email from zoom is not getting triggered  Can someone help? 

I know this topic has been shared and a solution has been supplied but the post are from years ago. The solutions I've seen are from a Mac point of view.I am running on a PC (Windows 10 Pro, 22H2) using the latest version of Zoom, 6.0.11. Everything has been working fine until this morning. I tried to screen share and Zoom looked fine then it immediately went in to "Screen sharing is paused." Is there a recent solution to this problem? I have screen shared 100's if not 1000's of times and this has me baffled. And yes, I have tried the Resume button, but it does nothing.

Dear Community,I hope that you can clarify one big doubt I have in terms of using the Zoom Whiteboard (and not an external) for my digital trainings.Is it actually possible to have the participants in different breakout rooms editing different pages of a whiteboard?If I do a group exercise, I sent the different groups each into a different breakout room to work on a task. Each group  might have a different task to answer or I don't want the groups to see each others answers, so I would need the possibility that each breakout room can see and edit their group corresponding whiteboard page.I hope I explained myself well and really appreciate an answer to know whether I can use the Zoom Whiteboard for my trainings or if I need to work with a different whiteboard to grant this possibility. MANY MANY THANKS!!