Desktop app error 124 | Community
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A
Newcomer
ASISNJMSP
Newcomer
April 12, 2025
Question

Desktop app error 124

  • April 12, 2025
  • 1 reply
  • 2 views

zoom on the web works fine. can login with no problem

 

cannot use the zoom desktop app. getting error 124.

 

how can I resolve this? Everything I read seems to be something with the token. Can this be fixed with a powershell script? If so, please provide script.

 

Please help. urgent.

 

TIA

1 reply

jdott16
Community Champion | Employee
jdott16
Community Champion | Employee
April 15, 2025

Hello,

 

I would advise verifying the steps in the following article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069578

 

If those steps do not work the next option would be to reach out to Zoom support to assist in getting you logged back in on the desktop app.

 

Thank you,

Jake

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