Products

Trying to connect a HP/Poly TC10 to an HP Mini PC G9 with Zooms Rooms and Windows 11 IOT as a Controller. Fails as a Controller when selecting "Controller"  or through "Standalone" setup. It is successful as a "Display" going thru the Standalone process. Each were obviously preceded by a Factory Reset. In the very 1st attempt straight from the box the TC10 persisted in the "waiting to connect" state, even though the PC were on the same Ethernet network. The HP PC is a G9 but a guy from HP/Poly support said the PC had to be a G9+ to support a Direct Connection to the G9+ POE port "purple" (which the G9 does not have). From the PC ZoomAdmin the TC10 is recognized as a device and reads the MAC address. 

I have connected my google calendar with zoom. Now I always get notifications from zoom about events and tasks that are not zoom-meetings. This is really annoying because I'm using a productivity tool that manages tasks dynamically. I constantly receive unnecessary and unwanted notifications from zoom about my tasks.How can I disable this or limit it so that I am only informed about zoom meetings?Thanks. 

Hi,I first bought Zoom One Pro, but later I needed more participants' capacity so I also bought Large Meeting. Under my 'Current Plans': Zoom One Pro and Large MeetingsSo I have two questions:1. Is Large meeting an add-on or a license itself? Can I cancel Zoom One Pro and keep using Large Meeting or not?2. While scheduling a meeting for tomorrow, do I have to select the license type in order to have more than 100 participants? Or my all meeting will automatically be upgraded to 500 participants?

On a mac hosting a meeting , each time a participant enter or exit the meeting a grey bar appear and disappear on the top of the second screen when a participant was pin on second screen. (Fullscreen)Somebody else got this issue? 

I want to use polls for hybrid teaching setting, where part of the participants are logged into Zoom from remote locations and part is sitting in a room with the lecturer (without being logged into ZOOM).When I start the poll the remote-participants can answer via ZOOM.The others can answer using the QR-Code and smartphone to answer (they are not logged in with ZOOM).Is this last group somehow counted towards my max. meeting-participants (since they are not logged in) or not?Could I have a meeting maximum of 100, have 100 people answering in ZOOM and additionally 50 people sitting in the room with the meeting host, using their devices to answer via QR-Code?

Привет. Подскажите как исправить такую проблему: во время конференции изображение и звук зависают через каждые 3-4 минуты. Компьютер выдаёт, что плохое интернет соединение. Провайдер сделал проверку-всё в порядке, скорость отличная.

We have park buttons on desk phones, 801,2,3,4. When users answer calls on mobile app, the first Park is something like 837. How can we get mobile app to have 

 Hello,I'm experiencing multiple issues trying to set up my Logitech Rally Bar without a Logitech Tap controller.Zoom Rooms:I downloaded the Zoom Rooms Controller app on my iPad and entered the pairing code shown on the Rally Bar, but the code is always marked as invalid. My organization has a Zoom license, but I’m not sure if it’s the right type.➤ Do I need a specific Zoom Rooms license for this to work?Microsoft Teams Rooms:When trying to connect, the system tells me that “your current license is not supported by this device.”➤ Does Teams Rooms require a special Microsoft 365 license?Google Meet:The Rally Bar says:“A touch controller isn’t paired to this device. Tap the gear icon to open Settings. Press & hold the Bluetooth button on the back of the device for 5 seconds and then pair the device in Settings.”➤ Can I use an iPad or any other tablet instead of the Logitech Tap controller? Or is the original Tap required for Google Meet?Overall, my questions are:Do I need specia

When we start meeting as a host then we get to see all the options like summary, recording etc.When we record the meeting, then post meeting completed we receive event called "recording.transcript_completed", as we have subscribed to it.Now when we do not record the meeting, then post meeting completed we do not receive webhook event “recording.transcript_completed”, at the same time if I login into zoom web portal using same credentials, we could see transcript generated.So is the behaviour correct that we will receive event "recording.transcript_completed" if and only if when the meeting has been recorded?  

Please can anyone tell me if there is a way to turn off/change the audio for desktop meeting reminders?The notification is so so loud, I don't have any issues with any of the other sound settings for various apps. I want to keep the popups that appear on the desktop, just remove the sound notification, or change it to something softer at least.

When I enter a meeting Zoom automatically uses my Google account (with private email and picture, which I do not want to use) instead of using the one I have logged in with (my work email and picture, which I would like to use).Any solution to this, please?

Can I lock the settings of existing Break Out Rooms that I have created? Recently I had 30 minute Break Out sessions in progress. While setting up the next set of Break Out Rooms, I accidentally started editing the participants in the sessions that were underway. Fortunately only minor disruptions took place until a Co-Host notified me. Is there a way to lock the sessions underway while defining the next set of rooms?

My Zoom recordings in Meetings have suddenly started leaving out the webcam and so, when I present a slidedeck, I am left with a recording that shows a slideshow with a disembodied voice over the top of it. It never used to do this and I have not changed any settings.I use a Macbook Air with Mac Sequioa 15.5 (24F74) and I'm wondering if it's a Mac thing. Anyone experienced something similar and fixed it?

I wanted to share my website screen in a Zoom meeting with my students for teaching purposes but the screen was stuck and my students were unable to take my class yesterday.

We did a meeting yesterday and some speakers were loud and one particular speaker was barely audible. Can we make adjustment to raise the audio level of his/her speech?

Hello. I am an engineer currently trying to create a system that uses webhooks to send notifications to Slack when a call on Zoom Phone is missed, based on a request from our sales team. Specifically, the plan is to trigger a GCP Cloud Function endpoint with the webhook, which in turn sends a notification to Slack. Although I've managed to send notifications to Slack by using the verification button on Zoom Phone, I'm not sure how to actually integrate Zoom Phone with the webhook I've created. In my research, even for internal use, it seems that we need to apply for and obtain approval from Zoom for the webhook. I'm also struggling with how to deploy and install it for use by other employees, as I haven't been able to validate it in a production environment. If anyone knows anything about this, I would appreciate your guidance.

I accidentally deleted the Default Demo Flow in my Zoom Contact Center and would like to restore it or download a copy. I want to explore and test the default setup before making any customizations. Is there a way to re-import the original demo flow, or could someone share the default JSON export?Any guidance on restoring default flows or best practices for starting over would be greatly appreciated! Thank you!

I have been using zoom for years.  Now my attendees cannot join my meeting.  I send them the meeting invitation with all the necessary information, but when they try to enter, they receive a message which says I am already in a meeting.  This is not true.  I am waiting for them to enter the "waiting room" but they cannot.  What is wrong?How can I fix this?

If a member of a Fax Call Queue deletes a fax received in the call queue, will it delete the fax for that member only or for all members of the queue? If a fax was deleted in error, can it be retrieved/recovered?

We need to implement Zoom video calls within our HTML and React Native applications, without using the Zoom app. How can we achieve this?  Is  SDK Key/Secret

Hi guys,I have been using Zoom for a while now, and it has worked really well.  However, the new 6.4 client seems to be buggy on Linux.I am primarily trying to use it on a tower running Debian 12.I just tested 6.4.3 and 6.3.11.I did the same thing with both, set up a meeting on this tower PC, using my free Zoom account, and connected to it using the same account from my laptop.For both versions it allowed the connection, video came through, but I couldn't hear audio from the laptop (maybe unrelated, probably not significant, I only had my phone to play sounds near the laptop).The main problem is that when the laptop left the meeting, for 6.4.3, it did not notice that the laptop had left the meeting, it ran 3 cores out of 4 at maximum, Zoom failed to exit the meeting on the tower, and crashed the whole computer when I tried to kill it.When the laptop left the meeting hosted by 6.3.11, Zoom noticed the laptop had left, and exited completely cleanly, no problems.

Здравствуйте! Подскажите, пожалуйста, при групповом звонке не проходит звук музыкального инструмента (рояль и миди-клавиатура). Как возможно изменить настройки чтобы звук проходил весь? Благодарю за помощь. 

I created a meeting using manually-approved registrations.  When the meeting started, many people could not join.  The link took them back to Register for the Meeting.  I could not get the actual meeting link.  I tried and wound up with a link that again took them back to Register for the Meeting.  I did not realize at the time that I could resend the link from the Manage Attendees in the Registration section.  Finally one attendee started sharing her link.  Soon we had a dozen Nancy's who had joined. Any idea why the link seemed to go back to the Registration area instead of into the meeting?  I learned from this that next time I should do a send the link to everyone shortly before the meeting so they have a good link near the top of their mailbox. 

It seems that my PC has everything as required to ba able to use powerpoint as virtual background, but the option is not active (light grey) and it is impossible to click on it... I do not have idea how to manage it... I saw differtent youtube tutorial, but I cannot find out why the option is grey... thanks for you help!the zoom version on my PC is 5.10.4 my PC has Core i7 and windows 11

Bonjour, pouvez-vous m'informer s'il est possible d'avoir un compte personnel en plus du compte professionnel ?Si oui, comment cela fonctionne-t-il ? Merci.