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CosmicKitten
Partner
Partner
May 21, 2025
Question

Zoom Fax Call Queue - Deleting a Fax

  • May 21, 2025
  • 1 reply
  • 2 views

If a member of a Fax Call Queue deletes a fax received in the call queue, will it delete the fax for that member only or for all members of the queue? If a fax was deleted in error, can it be retrieved/recovered?

1 reply

CosmicKitten
Partner
Partner
May 21, 2025

Ok, I answered my own question concerning the retrieval of faxes. If a fax is deleted it can be recovered for up to 28 days. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0079042

If someone knows what the call queue behavior looks like for deleting faxes in a CQ, that's the question I need answered. Thanks!