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When I call support at 1.888.799.9666, am I supposed to enter a meeting number?I don't have one. I'm having a problem porting my phone number.I create a meeting and have a number that I then enter.Then I'm supposed to enter a host number (or something like that)?I don't have one. Where is it?Are you kidding me?I look in the Zoom help section – porting phone numbers.The instructions don't match what I see on the screen.I watch a help video on Facebook Zoom – same thing.The information in the video doesn't match what I see on the screen.On the Zoom homepage, I ask the question in the help chat (bottom right) and it's the same there.The instructions don't match what I see on the screen.I've been a software developer at BMW AG since 1999 and when I see this, I'm stunned.All I want is a human on the phone (no machine or similar device)  to help me – not

Can i run multiple meetings simultaneously using a single account? Does zoom offer concurrent licensing, if so what are its features?

We are a company of 25 staff, many of whom work with clients and need their phones on the go. We switched to zoom phones about 6 months ago and have been struggling intensely. Calls get dropped, missed, audio is inconsistent, voicemail notifications with a major delay until they actually appear... We've dug deep into the settings and a few things have helped, but nothing has solved the issue. The only thing that seems to potentially explain it is that we need very strong Internet connection to use the phones, it can't rely on phone data. We aren't receiving error messages, just extremely poor performance. I'm wondering if zoom phones are good for people who are primarily desk bound? Customer support comes back with the same auto responses with every ticket: send a screenshot. The issue that we can't screenshot what's not happening or capture the poor performance. Are others having these issues? Thank you.

None to see with the location but ultimately zoom verification codes never arrive to my outlook account, I am trying to do an account for a future languages learning academy and need to make tests as well. Any solution?

My team uses Zoom for as many meetings as possible, but as a consulting company we cannot always choose the meeting platform. We need the ability to add our AI Companion to meetings that we do not and cannot manage. A bot that we can add to MS Teams, GoTo and Google meetings, similar to the dedicated note taking AI apps like Fireflies, Read, and Otter, would save our team from turning to a competing solution for meeting summaries and action items.  If this is available, please let me know how I can enable the feature.Thank you.

I have created a zoom team chat app in zoom market place. now i want to retrieve previous 5 messages of a group chat or individual chat via api.for sending chat i am using the below urlhttps://api.zoom.us/v2/im/chat/messages.similary iw ant an api to get the messages which i did not fund in any of the documents. please help

We've had a webinar set up for months now with a particular title and just recently the title of the Zoom webinar changed to 'Zoom Webinar'. Apparently, admin can change this but neither the owner nor admin can change this. Does anyone have any answers?

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Hi Everyone, I am trying to setup one of our team so our main call queue will ring on their desk phone but not on their iphone app.Is this type of setup possible? They are a member of a call queue but are often away from their desk. I dont want them to be bothered by the call queue when they are not at their desk whilst still being able to take internal calls. I realise they can opt in and out of the call queue but this can be easily forgotten.

Hello I have only two, quite separate, organisations which I log in to webinars. Neither of their webinar registration emails arrive, and my email provider confirms they are not blocking zoom in any way. Being a free user, zoom won't talk to me. Has anyone else experienced this issue? Was there a fix? Thank you.

Is there a way to free up memory to allow this room to connect to meetings again? Zoom Rooms app is being run by Dell Precision 3240 btw.

I can see JPG and MP4 file types in line with a chat, but not MOV, PDF or DOC file types which have to be downloaded to view. Is there a list of file types that can be viewed without downloading them?

Hi everyone, Zoom version: 6.0.11.Device type: iOSthe alternative hosts of my meetings are being automatically removed even though I am not the one triggering this action. They are a licensed account in my organisation. Does anyone have any experience with it?Thank you!

We have a number of sales reps that all need to monitor each other. In addition, we have managers that need to monitor the reps but not be monitored. The issue we see is that reps cannot be members of a monitor role and a monitored role.  Has anyone found an easy workaround for this or a similar scenario?

My biggest pet peeve from using Zoom is that you cannot create group names in the sms chats. With the office we create a lot of these chats but every time I need to check exactly who is on which chat. Resulting in a lot of times sending a message in the wrong chat (because it's either missing a person that you oversaw vs the chat you meant, or it has a person too many). If you can create group names, I can call it for example Team or Team + VP or Analysts, or Interns. I know a lot of people at our office would be really happy if we can create group names...

Halo. I have a problem with my zoom installation within samsung tab S9 FE. I cant change the virtual background. Is there any particular reason? 

Starting some time between May 2nd and May 5th, if a user misses an internal call from someone else in our company and they look in the call history, it'll now display the outbound caller ID we set up for each user that's meant for external callers (this is only happening on the Zoom desktop app and the mobile app. It looks like it's affecting call logs in the admin portal as well). Prior to May 5th, the actual internal caller's name and extension would show up in the call history instead of the outbound ID we set up for each phone. I should note the outbound ID is the call queue numbers we set up for each branch (the call queue numbers are using the main phone numbers for each branch. We intended this to be used for when we're calling external phones outside of the company so that the caller ID would show up as the main company number to the external phone).I should also note that when the notification for the incoming call pops up on the screen while a call is being rece

I have the displays set up in the attached fashion. Starting from Left to Right .During the screen sharing via Zoom.The screen numbers are incorrect .I have reinstall Zoom and it still didn't help the issue.Can someone please suggest how can this be fixed ? Display 1 is shown as Zoom screen 3Display 2 is shown as Zoom screen 1Display 3 is shown as Zoom screen 2 

At my job we use zoom phones as our main phone system. The other two women I work with receive voicemails with no issue but for some reason they will NEVER show up on mine. I am on a PC and everything is fully updated. Any suggestions?

Hi! I need some help, please. For some reason my floating meeting controls (at the top) when screen sharing is too big and I can not access the button on the most righthand side "the more" button. I am unable to make this floating controls smaller, shrink it a bit, and can not move it side to side,because it just does not fit the screen.Thank you!!

My ZOOM account used to work properly. Now, and I don't know why, it is not working the way it did before. Whenever I set up a meeting ahead of time, then later join the meeting, then ZOOM thinks that I am a PARTICIPANT. It does not recognize me as the owner of the account, so I cannot make someone a co-host and I cannot allow someone to record the meeting. How can I fix this?

Hi, I was wondering if there is an option to see meeting durations or attendees for non logged users (e.g. Joining a Zoom call from browser). Do I have to rely in network logs only?There are some logged fields containing this kind of information? Thanks!JP 

I need to keep the list of participants ALWAYS open on my window, since I am managing the participants, and doing things like turning Spotlight ON and OFF for speakers as we go thru the agenda. I do not want to keep opening the participant list since it keeps closing after some time. is it possible to keep the list window pinned (always open)? thanks - Jyotin

I have a new 2024 Apple M4 and downloaded the App, since doing so my camera and video keep auto focusing and zooming in and out with all movement! I need this to stop- all the help articles and reddit searches have given me suggestions for views I don't have in Zoom Workplace and I can't disable this feature. It's driving me nuts!

I have a CSV file containing multiple-choice questions structured as: Question, Answer 1, Answer 2, Answer 3. I would like to import them into Zoom Polls. Is there a way to do this?