Products

On windows 10, it works for Google, Microsoft... This is a real blocker. 

I had seen a few other posts about this, but none had the solution I ended up finding. In the new outlook, I had added the Zoom Add-In.When I would create a meeting and click the Zoom button at the top and click "Add Zoom Meeting" in the drop down menu, it would always create two meeting invites with different meeting ID's.  SOLUTION: Instead of clicking "Add Zoom Meeting" Right there, I now click "Settings" and then "Add Zoom Meeting" from the settings menu. For some reason, this works and creates only one meeting ID! I assume it must be some sort of bug in the functionality of the Add-In. I had previously tried uninstalling the old plug-in so that I only had the Add-In within new outlook, but this was the only solution I have found that works and I have tested it numerous times now. I am not sure if this is a bug on outlook's side or Zoom. Hope this helps someone else!! 

we are needing to connect zoom to 'youcanbookme' to enable scheduling meetings, and connecting calendars. We need to do this for 2 team members. The calendars need to be able to be connected to zoom, and both need to be able to zoom at the same time. How can we do this

We have a paid Zoom account, the latest version.  We start our meetings by clicking on a link and then one person Claims Host.  Until recently, the host had a choice of Record to Cloud or Record to Computer.  Now the same host has only the option Record to Cloud.  Our Zoom settings allow Record to Computer.  How can the "claimed" host Record to Computer?

Hi, I will have join the meeting for about 3,5hrs. I have no information yet is it gonna be 1to1 or 1toMultiple, where I'm not he host, I'll be only participant in it. Will I have buy a plan to not to be disconnected after 40mins, or the basic one will be enough?Thanks. P.

Dear Zoom Support Team, I hope this message finds you well. I’m writing to formally request guidance on the possibility of changing our default meeting recording location from Zoom Cloud to Vimeo exclusively. As our team already uses Vimeo as our primary platform for video storage, distribution, and post‑production, we would like to bypass Zoom’s cloud storage entirely and have all recordings saved directly to our Vimeo account. Our goals are: To discontinue the use of Zoom Cloud for recording storage. To have all meeting recordings stored solely on Vimeo moving forward. To understand if it is technically possible to set Vimeo as the direct destination for recordings—without first saving them on Zoom Cloud. If this setup is not currently supported, we would appreciate any available alternatives—such as immediate post-processing transfer to Vimeo followed by automated deletio

Hi,I attended a meeting and recorded it without logging into ZOOMworkspace on my PC. When I saved the recording, I selected my desktop as the destination folder. However, I later found that the recording was saved both on my desktop and in Zoom’s default folder (Documents/Zoom). Is this expected behavior, or could it be a bug?

I had a cohost pause and unpause the recording of a zoom meeting (recorded to the cloud). This was intentional in order to create separate files. There is 1 "file" missing. I'm wondering if you can tell me when the recording was paused and for how long during the session if you have the meeting ID and date/time. I'm hoping to confirm that the recording was not started at a specific time in the meeting.

Hi There, I'm a MacBook user. and I use the MacBook calendar. Ho can I create a Zoom meeting from MacBook Calendar ?Alternatively, how can I make sure that the meetings I create from the Zoom calendar do show up in my MacBook calendar?many thanksPIB

I've just upgraded to the business account, so that I could put my company logo on the zoom invite link, but I can't see how I can do this? Does anyone know if there is any difference from Pro or Business, otherwise I wouldn't have purchased it. Any help would be great.

As our zoom signup are controlled by IT admin, please let us know if we can block this URL.https://zoom.us/signup#/signup. we need to know the impact of user login,  meetings, video calls.

Hi! I hosted a meeting and need to compile a list of meeting attendees. When I go to "Usage Reports," I am able to pull a list of Zoom users that attended the meeting. However, there were some people that called into the meeting (without being logged into a Zoom account), and I don't see their phone numbers on the attendance report. How do I see the phone numbers that called in?Thanks!

I was on a webinar when the host shared his screen. I could only see it for a minute, then all I saw was the host. Through chat, I was told that others could see his screen share, even when I could not. I am unsure whether the host was using Meetings or Webinars. 

How do I just record myself when not in a meeting?  Thank you,Carolann 

A few weeks ago I started having major issues with zoom to the point where it makes it hard to attend online classes as a student. Whenever I am sent to a breakout room it takes multiple minutes to load if at all. During this time I will close the meeting/app manually and via task manager but when I attempt to rejoin it still registers me as in the meeting. It also has occasionally been happening when turning off or on my camera in which I can still see the audio/visually totally normal but the program will freeze. I have done everything I can think to do, uninstalled and reinstalled the app, logged in and out multiple times, ensured both my laptop (lenovo, IdeaPad Slim3) and zoom are fully updated and none has helped. PLEASE help me I am so frustrated. 

Hello, I use Zoom in my place of worship, so people who can't physically attend are able to watch the service. I have noticed that when I use Zoom, the others in the meeting (people watching from home) can't hear the service from my device. I don't know why that is. I use a Samsung Galaxy A15, and I use its mobile data for connection. The meeting isn't hosted by me and I don't use my own Zoom account to join meetings, I join without an account by just entering the meeting ID. However, when I use another android device, Samsung Galaxy A13, and connect using mobile hotspot from the Samsung Galaxy A15, people can hear the audio from the service from home. The only difference is that when I use the Samsung Galaxy A13, I use an account to join the Zoom meting and that account is also used to host the meetings (where people on home join from). Does that explain why the audio can be heard by others in the meetings when using the Samsung Galaxy A13? Also a lot of people a

I can see the fax on my Zoom client when I submit a test fax from my fax machine to Zoom, but I didn't get an email. Is there any way I can receive emails as well?

Why is it that we cannot create a holiday schedule that we can then have all of our AR's reference rather than having to go to every single AR, every year and update the company holiday schedule? In our previous phone system (ShoreTel/Mitel), it worked exactly that way. Then we only had to update one schedule each year, which significantly reduces the chance of making an error...

I have a user who no longer needs her paid Zoom license and wants to switch to free Basic Zoom account.  Will her recordings and meeting history still be accessible?  She previously ran training sessions and has shared out her recordings.

Has anyone run into this problem? For Zoom Digital Signage, I have a playlist of content that plays on a daily basic but I have this playlist to be interrupted but an scheduled event every morning and afternoon.  From 9am to 9:30am, I want the unit to play a live URL video, interrupt the daily playlist and play the URL for 30mins, then go back to the content playlist.  I have scheduled it and the system doesn't even attempt to play the event at 9am. it just continues to play the content for the day. I know the URL works, if you set the URL as the only content, it plays normally.  any ideas?

How do we add a status indicator button/light to a desk phone or the Zoom Workplace app that shows there is an incoming call to a queue?  If this is not possible, how do we submit this as a feature request? The button would also allow users to pick up the call.

Hello,  I'm a spanish guy who talks in the mac zoom APP in spanish, english and catalan. From my mac its a disaster, I can't talk to my catalan colleagues without having to rewrite all the words I type. I have tried already to deactivate the autocorrect from the operating system (MAC) but it's still correcting the words (the zoom APP). When I have to talk to my catalan colleagues, I have to take my iphone to have proper conversations without having to rewrite every word. I have googled and searched in this forum for a solution. Can you help?I don't need any autocorrect but I can't turn it off from zoom, it's the only app on my Mac that acts like that. 

Hi Folks I have a strange issue with Zoom Meetings, where my video stops every few seconds. I can click the "Start Video" button and it comes right back on, every single time. I tested Zoom a few nights ago with just 1 meeting, just for me open, and only my video feed in the meeting.so, the loneliest meeting in the world, but just for the purposes of testing the webcam to see if it would cut out when in a zoom meeting on my own. I left this meeting open with my webcam on for several hours, playing around with the whiteboards and other zoom bits and not once did the webcam cut-out. It all worked perfectly. The camera only cuts out every few seconds when anybody else is in the meeting. Any zoom meeting with 1 or more other people in the meeting and the camera feed keeps stopping. There are no app crashes, no pop ups, no security restrictions. I've checked over every article here on th

I have a new laptop (Dell) and can not hear and be heard on Zoom. Help!

When the Zoom meeting host uses the recording feature to record the session, how can they avoid capturing all participants' video feeds when a participant (not the host) is sharing their screen? After the meeting ends, the recorded video shows that the participants’ video windows overlap and block part of the shared screen.