Products

We have some users that are using Teams Meetings in our Zoom Room that experiences Video issues intermittently. It seems like throughout the hour long meeting, the screen will freeze 3-4 times. I seems like we continue to have these connection/bandwidth issues with teams through zoom rooms constantly and not sure how we can fix this. We never have issues with zoom meetings, solely just teams. Also it is just down to one room of ours that usually has this issue, but we have ruled updates for for the app since it's happened across a series of different updatesZoom controller version is 6.4.6 (3654)Zoom Room App Version is 6.4.5 (5758), 64 bitAny troubleshooting tips would help in this case.

Hi everyone, regarding the high increase of costs for VMware licenses many vendors modified and released their products for alternative hypervisors. Will Zoom also support alternative hypervisors for node?I would like to test Zoom Node - Phone Local Survivability on Proxmox in our lab. Best regards, Steve 

Hi Zoom Community,Is it possible for additional meeting features to be added to Zoom Breakout Rooms for the host and co-host only?Consent to Enter:Require participants to “knock” or request access before entering a breakout room. Someone already in the room (e.g., a co-host) can then approve or deny entry.Just like in a physical office—you knock before walking into a room, especially if a private or sensitive conversation is happening.Consent to Move:Do not allow hosts or co-hosts to move a participant from one breakout room to another without the participant’s consent. A prompt should appear asking the participant to accept or decline the move.What do you think?Has anyone else run into situations where these features would have been useful?Thanks, Zoom Team, for al

Hello Epic Zoomans, HELP needed asap… So I promised my community I would do them a how-to on connecting the LIVE STREAMING app in Zoom to their FB groups so they can still stream and stop the panic. This is where I have a problem; I can’t fricken connect myself to add channels, then add the details etc, I've added the app, but when I go to open it, the wheel of doom goes around. I have deleted, re-installed, and even opened a new Zoom to check. Basically, I tried everything… People are waiting on me arrrhhhh, anyone please HEEEELLLPPP!!!X 

Dear Zoom Team,I am writing to express our concern regarding the recent update to your chat feature during meetings. The new format, which opens a separate chat window for each participant, is extremely inconvenient and disruptive, especially during sessions with a large number of attendees.In scenarios where over 100 participants are actively sending messages, it becomes practically impossible to follow conversations or provide timely responses. The fragmented experience severely affects the efficiency of communication and hampers engagement during meetings and webinars.We have been long-time users of Zoom and truly appreciate the platform. However, if this issue persists without a revert or improvement in functionality, we will be forced to explore alternative platforms that offer a more manageable and unified chat experience.We hope Zoom considers this feedback seriously and addresses the usability concerns at the earliest.

Hello,  I just had a meeting with another person and "3rd person" was fathom note taker.  The video was recorded with very low resolution.  I don't see where to turn on HD recording in my settings.  I have the business plan.  Can you someone point me in the right direction?  Thanks

I started working with whiteboards today. I created two whiteboards and would like to create a third, however the system says I already have reached my 3-whiteboard limit. I only see two whiteboards on the "All Whiteboards" list, and I checked the trash but there's nothing there.  I would attach a screenshot here, but apparently I don't have permission to upload images. Any suggestions for how I can resolve this issue?

Hello,Does somebody know which would be the best set of specifications to consider for a 12th or 13th gen Intel processor for a laptop that must be able to host and stream Zoom meeting for 10-30 people without lag and with high framerate (given reliable and low latency consistent internet connection) For example, would more performance cores be better or efficiency ones ?Would you say that the internal GPU plays a significant role? Does somebody know deeply the requirements for audio-video streaming in such a way that i can choose the better CPU for my necessity?The idea is that i want to save money as much as i can, i know that i could just throw 1500 bucks or more at a laptop and be safe, but I'd like to spend less, as higher end laptop also have

My camera is on top of my screen.My video is just below that on the screen.My guest's video is below mine.Both videos are wide screen due to webcam doing HD, so can't put them side by side....Problem is, I look at my guest video when I talk which makes me look like I'm looking down at the ground to my guest and not 'at them'.If the guest video was above mine and thus nearer the camera, then it would look like I'm looking at them.How do I get their video above mine (or mine below theirs)?

Hi,How do I disable this pop up when someone raises their hand? The participants who've raised their hands get moved to the top of the gallery as it is. This pop up seems unhelpful and besides that the host has to keep closing the pop up each time someone raises their hand.  In the participants panel we get two more notifications for a raised hand:  Please disable the pop up message. Thank you!

Hello everyone. I use Zoom on a new pc with USB camera with manual zoom purchased on Amazon. Until recently the camera could be seen fine. I can't tell if since I upgraded to the PRO version or as a result of program updates, the view is cut off at the sides and it looks dark. The same webcam used on apps like Windows 11 Camera or OBS captures the video perfectly. It seems that zoom does not fully support said camera. There are no dedicated drivers because it is PLUG & PLAY. What can I do about it?

Every once in awhile when we have an issue where if you touch the zoom app JW library will get removed from second screen and replaced with Zoom.  Of course you see all of the friends on Zoom on the monitors in the hall.   You have to go back and click on the task bar second screen for JW library to show the daily text again on the monitors.  If you close zoom and JW library and reopen it will resolve itself.  Does anyone have a fix? Thanks.  

My use case:I want to schedule a weekly presentation that my audience can sign in for using a schedule page created with Zoom Scheduler. I want Zoom Scheduler to only display dates that have an event and not "empty" days that have "No availability". But Zoom does not allow me to make the setting "Don't display days without availability". I urgently need this feature!

Hello everyone!After the latest update my camera is not working on Zoom. When I open my camera appears an image of a deadlock. Does anyone know how can I solve this? My camera is working in other apps.  

n the past, when I schedule a Zoom meeting in my zoom pro account, it would either automatically pop up in my calendar where I add invitees, or I could click More Options and choose icalendar as my preferred external calendar.  Neither works today!   It's as if Zoom start recognizing icalendar as an option.  Anyone else have this problem -- and a solution?  I restarted laptop and both apps and checked for a setting to reset but found no option to (re)integart with apple's iCalendar. 

 I would like to know how I can disable iframe, url pasting and 3rd party integrations/embedding in Zoom whiteboard. This zoom app will used by young children, the relevance of question. The students can access an otherwise blacklisted website like youtube by pasting a url on the whiteboard.Although, iframes/Pexel has been turned off from Zoom's Advanced Setting page, these options are clearly available on the (Windows) App/software. The web version of zoom seemed to have responded by making those buttons non responsive.Any help is much appreciated 

【概要】Firebase HostingでホストしているZoomアプリを開発しています。Zoomクライアント内でアプリを実行すると、sdk.min.jsの読み込み（ステータス 200）は成功するにもかかわらず、グローバルオブジェクトである ZoomAppsSDK が定義されず、最終的に自作のタイムアウト処理によって「SDKの読み込みに失敗した」と判断されてしまいます。この原因が分からず困っています。【発生している問題】アプリがDOMContentLoadedイベントの発火後、ZoomAppsSDKオブジェクトが定義されるのを待機しますが、30秒待っても定義されません。開発者ツールで確認すると、sdk.min.jsはStatus 200で正常に読み込まれています。しかし、ZoomAppsSDKがundefinedのままであるため、後続のzoomSdk.config()などを呼び出すことができず、処理が全く進みません。【開発環境】・フロントエンド: HTML, CSS, JavaScript (Firebase Hostingでホスティング)・SDK: https://appssdk.zoom.us/sdk.min.js をCDN経由で読み込み・バックエンド: Google Apps Script (GAS)・その他: clasp【試したこと・確認済みのこと】これまでに以下の点を確認し、いずれも問題の解決には至りませんでした。実行環境: アプリはZoomデスクトップクライアント内から実行しており、navigator.userAgentに'Zoom'が含まれることをコードで確認済みです。SDKスクリプトタグ: index.htmlの内にscriptタグが正しく配置されていることを確認済みです。ネットワーク: 開発者ツールのNetworkタブで、sdk.min.jsがStatus 200で正常に読み込まれていることを確認済みです。（ブロックや404エラーではありま

Using Desktop app to create a meeting which then it pops into Outlook. Outlook the email that I have Zoom registered with and is also the default one in Outlook is greyed out and wants to use secondary email. My default email that Zoom is registered with is also the default email that is the default on inside Outlook. I had a 3rd email acct in Outlook and before deleting that it was also an option, so both of the accts that were not primary in Outlook were fine to send meeting invitations but not the one that is the primary for Zoom and Outlook. If I generate a Meeting from within Outlook via the add-in - it picks the correct email. Generating meeting from the online site also picks the correct email for invitations.I tried reinstalling Zoom. No dice.

Hi there, I often have private meetings with clients back-to-back, but I use my personal meeting room for all of them so that my clients only have to keep track of one meeting link. I have been starting to enjoy zoom meeting summaries but I would like to be able to generate separate meeting summaries for the separate conversations I have with each person (even though this occurs within a single zoom "meeting"). Does anyone know how to do this? Here is the scenario:I meet with Client-A from 9-10am.Client-B is scheduled to meet with me at 10am, but joins the waiting room at 9:55am just before I wrap up with Client-A.I do finish up with Client-A at 9:59am and they leave the meeting.I admit Client-B into the meeting and we meet from 10-11am.At 11am I formally "End" the meeting. Here is the issue and some relevant facts:I only get 1 meeting summaryIt

Need assistance with creating a recurring meeting for every other Tuesday.  Please advise. Thanks

I am in the waiting room for a meeting. It says "Please wait. The webinar will begin soon." I have hit the minimize button that is next to the x that closes it. It minimizes but then pops up again within a minute or two every time I minimize it. It is really bothering me. How do I fix this? It was hard to type this because that window keeps popping back up and covering this text box...

Cuando hago una sesión puedo compartir pantalla, sin embargo al empezar a entrar el primer asistente a la reunión me impide seguir compartiendo la pantalla, ¿por qué me marca restricción de compartir pantalla si tengo el zoom de pago hasta 100 personas?. Gracias 

A field type that could be added to Zoom Docs data tables that would dramatically increase its viability would be a lookup field. A lookup field that references a related table to automatically populate values. Users can select a record from a related dataset, and the lookup field will fetch and display a specified field (e.g., name, ID, status) from that linked record. This enables dynamic relationships between tables, reduces data entry duplication, and ensures data consistency across documents. Currently, when you create a relation, it displays the text of the primary field, but it would be beneficial if you could choose any field from the related data table.

Hi. Has anyone experienced not being to connect when doing outbound calls? Some calls that we make says that the call cannot be completed and try again later. However, when we call other numbers, it was able to connect. Can anyone help us with this issue? The zoom support has been very slow in resolving and answering the ticket. 

I have tried downloading Zoom but cannot open it. I get the error message "You can’t open the application “zoom.us” because this application is not supported on this Mac."I have tried reinstalling and have changed my security settings to allow applications downloaded from App store and identified developers. I have a macbook air Ventura 13.1.