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since i got a new lap top when ever i share screen & record, it records black boxes over my slides (like the shaddow of any notification boxes or the box that my face is in. they dont go away. how can i fix this. ive tried the support chat of the auto ai response which says try video rendering changes in settings but nothing seems to make a difference

I have a Zoom meeting with a panel of three to four speakers and two people doing signing. The people signing will be changing every 15 minutes. My plan is to spotlight all of the panelists and the person who is actively signing. I planned on using "Replace Spotlight" when they pass off every 15 minutes. I cannot see how I can designate who the new person is replacing when I hit "Replace Spotlight"; it removes all Spotlights and just makes the new signer as having the Spotlight.  Looking for a solution. Hope this makes sense.

This issue is plaguing my firm.  We are unable to "star" some whiteboards that that we have been sent in a URL.  I believe my access is granted through the "General Access" as follows "Only users in account [Our company]" Can Edit.  If my name doesn't explicitly appear in the Share list, the Star option does not exist for that whiteboard. Is there a global configuration item I need to get changed?

If I have a scheduled webinar with a series of 8 occurrences is there a way of changing the set up so each occurrence has a different title?

I recently ran a series of webinars over multiple days and because we had many attendees, I set it up as a recurring event to ensure the webinar link stayed the same for all sessions. Each session had multiple panelists at different times, but I could not invite people to be a panelist for just one session. This led to a few awkward moments because panelists didn't just have one email with their panel time, they had an emai with the full list of sessions and could join at any time. Some of them clicked in to "test" the link while another presentation was happening. Is there a way, in the future, to reuse the same webinar link but to add panelists only to their particular session at their session time? Is this something Zoom Sessions or Events can handle? It seems like an overkill solution.

Hi using AI companion for the first time and have issues/questions. I had a meeting and turned on the AI companion. It was working but I wasn't going to ask it questions (such as action items and lists that were made during the meeting) until after the meeting was over. So when the meeting ended I clicked end and then I thought oh wait what about the companion did I just lose everything? I received an email with a meeting summary which was great. But I still had questions and wanted to refer to a transcript. So I logged into Zoom in my browser and found a section called "AI Companion". I clicked it, and on the particular meeting I was interested in, and it brought me to the meeting summary. No other options such as transcript, or the ability to ask the AI companion questions. Am I missing something, or is there no way for me to access this now that the meeting is over? Thanks in advance for any help someone can provide!

We’re hosting a large Zoom conference that requires registration. Every time someone registers, Zoom sends out the confirmation email with their unique join link and the Meeting ID/Passcode.The issue is that for this event, the Meeting ID/Passcode won’t work. Attendees must use their unique join link. Some people see both in the email and get confused, then end up locked out.I’ve been digging around in settings but it looks like Zoom always includes the Meeting ID and Passcode by default. Is there any way to turn this off, or at least stop Zoom from sending their confirmation email so we can handle our own through Zapier?Has anyone here managed to override this or found a good workaround?Can I turn off the emails from Zoom since we already have separate emails sent out with their unique Zoom links?

I was designated as a Panelist on a recent Zoom meeting where I was to share my PowerPoint with the audience.The Host and I did a “sound check” before the start. I was able to click on “share sound” and my PowerPoint. The Host confirmed that she could see and hear my presentation, as well as the sound of the embedded videos.Then the Host asked me to stop sharing so she could verify if her PowerPoint was working. After she did this, I went back to my presentation and found that I could no longer share my sound. I could see the option to share, but I couldn’t click on “share sound”. Also, the choices for screen sharing had decreased.I was able to share my screen, but could no longer share my audio. What would be the solution to this problem for future reference?I’m using macOS 15.6.1 (24G90)Thank You!

I received an invite and the email says I have to "view invitation in 10 days". Just wanted to confirm, is this link malicious? https://zooommeetiing.com.es/

We are currently working on a project in our team where we need to transfer video recordings from Zoom Cloud to our own servers. Our plan is to use the Zoom API to download and then delete these recordings. While testing, we found that the API endpoints which return download links for recordings respond with an error about missing scopes (e.g. [cloud_recording:read:list_recording_files, cloud_recording:read:list_recording_files:admin]). However, when we open our app in the Zoom Marketplace, we cannot find these required Cloud Recording scopes in the Scopes section. Our current app is of type Meeting SDK, and from Zoom documentation and community discussions, it seems that Meeting SDK apps do not support Cloud Recording scopes. Instead, the app type must be Server-to-Server OAuth in order to use these scopes. Could you please confirm if this is the reason why we cannot add the Cloud Recording scopes? And if so, is the correct approach to create a new Server-to-Server OAuth app for acces

Hey everyone, I’m trying to capture Zoom’s post-quantum TLS traffic with Wireshark, but so far I haven’t had success. Setup:Windows computer hosting the meeting (E2EE enabled).Another Windows device acting as an access point (via hotspot).Pixel 8 running the latest Android version, connected to that access point.Wireshark is capturing traffic on the access point’s interface. What I tried:Started a meeting on the Windows host.Joined the same meeting with the Pixel 8 through the access point.Captured all traffic and checked the TLS ClientHello/ServerHello messages.Result:All Zoom TLS traffic appears to be non-PQC.However, the in-meeting green shield does show “Post-Quantum End-to-End Encryption.”Additional info:Both desktop and Android Zoom apps are up to date (Desktop version - 6.6.0, Android version - 6.5.12.33008).Tried both when host and client are on the same access point and when they’re not. Am I missing something in how PQC is negotiated, or is there another w

The zoom microphone does not work on my laptop. The zoom speakers do work.I have carried out trouble shooting and in my laptop settings it gives zoom permission to use it. I have tried all the trouble shootings, none solved this issue.My laptop microphone has been tested and it works. There is no reason why after checking everything is correct why there is no sound from the microphone. When I test it it is silent.Any suggestions?

I have an older laptop with Windows 10 (which for some reason can't be upgraded to Windows 11).  I take voice lessons via Zoom and lately my teacher can't hear my high notes.  I tested them under my Zoom settings and sure enough, nothing after certain pitches, so it's definitely a clipping problem.  First, what can I do?  And secondly, if it is solveable, could I get specific steps to solve the problem?  Thanks in advance!

In the Panelist Invitaton list, I always use the copy button and send my panelists their links.  Today, i am unable to open that, and it tells me to refresh my page. I have cleared cache and tried on multiple computers.

We usually have 5-15 upcoming webinars in our Zoom account and we want to monitor the number of attendees in the weeks before the event to increase marketing, if needed. Right now, I can only see the number of attendees in one of these ways: if I click into one of the webinars to edit it: takes a lot of clicks for 15 webinarsif I go to reports: as the maximum report range is only 1 month, I need to change the report range several times in order to cover all my upcoming webinars Is there a user-friendly way to see the the numbers for all upcoming webinars on one dashboard for each single webinar? Such as adding another column to the list of upcoming webinars at web.zoom.us/webinar/list#/upcoming?

Tengo instalado en mi MAC la app ZOOM versión 5.11.6. Al entrar con mi usuario y contraseña me piden actualizar a versión 5.15.12 o superior. Pulso botón INSTALAR y me sale mensaje "no es posible", código error 10004. Lo intento otra vez y me sale el mismo mensaje

Hi, I have a 3 month old ASUS 15 OLED X1505ZA laptop. Good Spec. No problems with speakers when using Youtube. But the laptop speakers or any other speakers simply won't work with Zoom. Doing Test Speaker doesn't work, it maybe plays for 0.5 second before cutting out or may play but incredibly quiet. I have checked volume levels. I even went to see if some new drivers would work for audio components, makes no difference.I work in tech so am not computer illiterate, but I am baffled by this.Any ideas? Thanks.I've tried the following suggestions but with no luck.Update drivers: Go to Device Manager → Sound, video and game controllers → Right-click your audio device → Update driver.Check Zoom audio settings: In Zoom, go to Settings → Audio → Speaker/Microphone, and test each device. Disable “Automatically adjust microphone volume.”Set default audio device: Right-click the speaker icon → Sound settings → Output/Input, and set your main device as default.Disable audio enhancements: Right-cl

Buongiorno a tuttiieri ho modificato la valuta di pagamento.Oggi devo acquistare Large meeting, ma dal mio profilo non posso acquistare nulla.Qualcuno può aiutarmi a capire perchè?GrazieCristina

Hi everyone,We’re running into an issue where some accounts under our domain do not receive Zoom emails, while others do.What’s happening:A few users on our domain successfully receive Zoom emails but the zoom email is delivered to the central mail.Other users never receive them at all.In some cases, our mail server delivery logs (cPanel → Track Delivery) show the Zoom messages as “Accepted.”For users who don’t get the emails, they don’t show up in inbox or spam.Troubleshooting we’ve done so farDNS records look good (SPF, DKIM, DMARC all in place).SPF includes our mail server IP and Z.com includes:v=spf1 ip4:18.136.157.239 include:mailrelay01.jpt1.cloud.z.com include:_spf.z.com ~allDKIM is configured and valid.DMARC is set to p=none.Confirmed whitelisting of Zoom domains + IPs on our server.Added filters in cPanel to push Zoom emails to inbox (no effect).SpamAssassin scores are extremely low (e.g. -99.2), so not spam-related.Hosting provider (Z.com) reviewed DNS and mail routing and sa

I have had an issue on my chromebook (Ideapad 5, 2 in 1) and phone (motorola 2024 razr plus) where I can no longer see or hear the other members of the zoom meeting. I am also unable to see the screen that is shared despite the host resharing it multiple times. I initially had this issue while using zoom on google chrome on my chromebook while using wifi, then I switched to my phone on cellular data and had the same issue. I left and rejoined the meeting several times, restarted the browser, checked my settings and reset them to default, erased my browser cache, and downloaded the app on my chromebook and continued to have this issue. I was only able to hear and see participants when I was in a breakout room with two other people. Once I was back in the main room with the whole class, it went back to the problem above. I had no issues joining on these devices previously, and last was in class a couple days ago with no issues. Any help would be appreciated - I need to be

Hello there, so whenever I open the zoom app I can't join meetings nor can I get to settings the software just lets me sign in but I can't do anything with it, and when I try to join a meeting it just shows the loading sign. Any help? Thanks!

Hi All,Multiple users are dropping on zoom call automatically due to auto update, even users are in supported app version and also there operating systema updates are up to date with proper network stability.If users are already on a supported Zoom version, should the client auto-update to the latest version during an ongoing meeting?Regards,Vinay

HI, I just had a very important meeting and recorded the same. But now my recording is no where to be found and I dont what to do. 

In a meeting with multiple participants, I joined using a guest account. One user is sharing their screen, and I want to record only that person.Last time, I pinned the user to keep them fixed and recorded.When screen sharing started, I switched screens using the top tabs to ensure the speaker remained visible.However, when reviewing the recording, it switched to recording the shared screen the moment screen sharing began.Please advise if there's a way to keep only the speaking user fixed and recorded even when screen sharing occurs.

As a sign language interpreter on US money map, the recent Zoom updates have become problematic for me. When I sign the number 10 (which looks like a thumbs up), a thumbs up emoji appears on the screen. Additionally, if I sign with two thumbs up, I get fireworks. This is extremely disruptive, especially when I’m interpreting sensitive topics.I need to turn off these reactions on Zoom immediately! Any advice on how to do this would be greatly appreciated.