Products

6.6.0.33360Galaxy S23+ SM-S916UOneUI 8Android version 16 When I join a meeting, I am able to use "Original Sound for Musicians" but if I use it with a bluetooth device (Logitech Zone Wireless 2) then I sound like a chipmunk to everyone in the meeting. If I turn off bluetooth or Original Sound, then I sound fine. One of my colleagues who also uses an Android has the same issue.

Can anyone help with how to change your default download folder for recorded Zoom sessions? The info online is either old or wrong; they've led to dead ends. Thanks in advance.

I have my kids' Chromebooks set up to only allow approved sites. When they try to join a zoom meeting, they are getting a reCAPTCHA error. ("You failed the reCAPTCHA verification") If I change the setting to allow all sites, they can join. I've tried on two different devices with 2 different google accounts. Is there a site I can allow that will enable reCAPTCHA validation without removing the filtering I have set up on google Family Link?  This was not an issue last spring; we just encountered it at the beginning of this school year. 

Zoom allows spammers to promote products by hosting webinars and adding participants. Despite reporting these webinars to the trust and safety team, no action has been taken. Why hasn't any action been taken against these spammers? The problem is worsening daily with more spam webinars emerging.

I have been using Zoom professionally for about half a decade now and I love it.I am a professional technical consultant and show control programmer for theatre, dance, art installations, and remote performance.The software I use is called Isadora and two very important keyboard shortcuts are Cmd+3 and Cmd+4. Without them, I can only work at one tenth the speed I normally do. I use Zoom to meet remotely with clients, I have them screenshare, then I request remote control so I can work on their Isadora files in-situ (with their hardware, media, the real production computer, etc).  My problem is that sometimes I can use the keyboard shortcuts in Isadora sometimes, but occasionally, (and I cannot for the life of me figure out why), Zoom starts stealing the keyboard focus and eating the critical keyboard shortcuts Cmd+3 and Cmd+4, leaving me completely unable to work remotely. Instead, Cmd+3 does nothing and Cmd+4 brings up this "Scale your business" ad: Scree

I use the latest Debian version (5.7.6) of the Zoom client on Ubuntu 20.04. At seemingly random times (but about once or twice every day), the Zoom application starts by itself without any intervention on my part. This happens while the application was previously shut down (i.e. not just minimized). This has been happening ever since I used Zoom on Linux, in all versions of the client, three different computers and at least two versions of Ubuntu (18.04 and 20.04).   I tried searching whether some cron job or something else would cause Zoom to start, but did not find anything. The last time Zoom started by itself, I used htop to see what its parent process was (see attached screenshot), but did not get very far (parent process is /sbin/init).   My two questions are:   Could you explain what is starting Zoom? Could you tell me how to stop it from doing this? Best, Sylvain

I have two Zoom accounts I log into and switch between.  One is work, the other is personal - they have different avatar images so I can tell them apart.  If someone from my company and I are logging into the same meeting that someone ELSE sent the link for, I have to log in through my personal account so that my colleague and I are using different accounts to enter the meeting to avoid connectivity issues.  I used to be able to simply "switch accounts" to the one I needed to use without needing to fully log out and then back in.  Now, regardless of which account I appear to have switched to via the computer app, when I initiate the Zoom, I enter the meeting under my work account.  Interestingly, if I'm in the waiting room, my avatar shows me as entering via my personal account, but once I'm actually IN the meeting, I'm in as my work account.  All other functions switch appropriately when I switch accounts without actually logging out.  It's just

Is there a way to retrieve a chat after I have left the meeting and the meeting has been closed? 

Hi, I'm trying to integrate Amazon Q with AI Companion.Pro plan and Custom AI Companion subscribed, AI Companion enabled, I can chat and send message in AI Companion tab both Desktop and Webapp. But I'm don't see the Add (Plus) sign button showing up in order to tag my custom Amazon companion. Any solution for this?Thanks

Where do I find the Video Effects button so I can turn it off!!!

I'm techno challenged and very basic.  I teach quilting and occasionally do zoom classes.  Previously, I used my laptop with document camera for one area, but then I had to join from my iPhone camera which was positioned over my sewing machine in another part of the room.  It worked fine.  Recently, I was doing a class, and when I went to sign in from the iPhone camera, I was knocked out of the meeting and couldn't get back in on my computer, and had to try to finish the class holding the iPhone in my hand while trying to sew.  I guess something has changed.  I did look up and follow the instructions in the settings - changing to allowing up to 3 devices, but it says of the same type.  I need a computer for my dox camera and then my phone for over the sewing machine at the same time.  I do not have a young person available to help me.Can someone please help me - in plain, old people language??  LOL. It's probably something super simple that

I will be sharing a Zoom link via Outlook calendar.  Several parties will join the meeting.  It is important that for one of them their email address is not visible either in the calendar invite or during the meeting.  Does this happen automatically?  As owner and scheduler of the meeting, am I the only person who can see others' email addresses?

Hi Recently when I Zoom my face appears very red like I have HBP and really bad too! But I don't and it does not appear like that in reality. Is there any way to control that? I had a paid account, but since I don't use zoom that much i discontinued that. I wish there was a solution. Your help is appreciated  

I use ZOOM on two devices: my iphone and MacBook Pro. Everything works well on both except for the audio on my macbook. I have the latest updated software ob both but i only face audio problems on the macbook. what could be the reason for it? 

I hosted a meeting last week and I remember saying to myself, "Oh I need to record this" but then I looked at the top right corner and it had the red circle and said "Recording". Of course now I can't find the recording, in the cloud recordings or locally. I checked all over my Zoom account for it - deleted files, etc. No sign of it. Is there anywhere else this could be? I asked the other presenters but they don't have it. What happened?

Hello! What setting is it in Webinar to make it so the attendees don’t see the black squares of the cohosts when their camera is off during:1. the live session2. a hardrive recordingWhenever I feel like I have this conquered something changes and bam, same issue, Thanks!

Ok, it is beta, it is connected to my icloud. But what calender will it be using? I have many. Can I choose? Where do I see the actual configuration?

Hello, Is there a way to run reports on Sentiment - across queues for example. We're being asked to investigate this and so far I can't find anything at all. I want to be careful that I am not missing something. Thanks in advance

I have a virtual class when classmates are signed on and enter the meeting we are all displayed in a grid formation.  The teacher is always top upper left, (on my screen) I am always situated next to him.  I never move down into the grid, switch rows, move further left or right etc.  other classmates seem to bounce around in their placement.  But I always occupy the position next to the teacher.  What are the dynamics going on here?  Do others see a similar placement on their screens?  Does what I see and static placement have to do with my settings?  Is the teacher controlling this?  

I have encountered about 2 black boxes appearing in my presentation during screen sharing since Jan 2022. One blackbox appeared near the top and the other at the bottom. My laptop uses Windows 10 and I have updated the latest software. I have done all the hacks recommended in the Zoom web page, including changing the NVIDIA settings, video settings and screen sharing settings. Yet, I still have the same problem with the black boxes. Please help to resolve this problem. Thank you!

Hi,  Our zoom phone system went live last week, so we are still in adjustment period. Several users have mentioned that if they are typing in a document/email etc.  and then receive an incoming phone call, Zoom "steals" the keyboard and they have to click back into their other application to continue to type.  We tried turning off keyboard shortcuts user by user and testing some incoming calls but that had no effect - typing was still interrupted each time a call popped up on screen. Does anyone know if this is a setting that we can turn off? Or just a minor annoyance we have to deal with? Thanks!-Lauren 

I would like to create a plugin on Zoom to integrate with my SAAS application. But, I could not find API interfaces. Anyone can help on that?

Is there a way to not have my image become large and in charge when I talk during a meeting? I would feel much more comfortable if just my tile was highlighted.

Is there a way to get some webinar-like results using the most economical meeting plan? We are an HOA association and we are contemplating using Zoom Meetings for our Trustee meetings in a way that the residents can observe and remain muted. Ideally, I would like two invitation links… one that forces muting for the residents and one for the Trustees that does not.   However, it looks like a meeting can be setup in a way that everyone or noone get the extra permission-to-unmute question popup upon entering the meeting.  Am I interpreting that correctly?       I would like that the Trustee host doesn't have to specifically unmute the other trustees.    I would also like that the audience members joining the meetings do not distract from the meeting.  Oh, and the Trustees will sometimes be in a conference room.  We can dedicate one laptop to the "room".    p.s. newbie… have only used Zoom a

I have a macbook Air running Sonoma 14.6.1. The Facetime HD camera at the top of the screen when running a meeting has three settings under it: Portrait, Studio Light and Reactions. Other people I know have an addtional setting BACKGROUND which has virtual backgrounds that are seemless unlike the standard zoom backgrounds. Does anyone know why I do not have that option or where I could go to get it? Is it the operating system or the zoom? or a setting I missed?  Thanks