Request for Subscription Cancellation and Billing Confirmation | Community
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Newcomer
December 23, 2025
Question

Request for Subscription Cancellation and Billing Confirmation

  • December 23, 2025
  • 1 reply
  • 9 views

Hello,

I am currently using a subscription plan that renews on October 16, 2026. I have already requested to cancel this subscription.

I would like to pay only for the charges incurred up until December, and since I have requested cancellation, I would like to ensure that no charges are billed from January onward.

For your reference, the annual cost of the plan is KRW 223,700, and I am currently being charged KRW 18,641 per month.

Please confirm that the subscription will be terminated accordingly and that no further charges will be applied after December.

Thank you for your assistance.

Best regards,

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    December 26, 2025

    Because this is a public forum, we can't solve specific billing account questions here, only general billing issues. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

    https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032