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I've searched everywhere for a solution and nothing has worked.  My time zone and time are correct, a ringtone is set, I'm showing as available, yet still I'm missing calls. I have my headphones on so that's where I'd prefer calls to ring but even external speakers would be okay.

Bought a new laptop recently, and everything is great except in the video mode, I have a permanent blue screen virtual background that I can't get rid of. I have an older MacBook Air upstairs that has no problem with Virtual Backgrounds .... but the newer one that I am using as a desktop replacement has this quirk. Haven't quite figure out why this is happening ... and how to get to a normal (real) background. There have been no error codes so far, and I am using the most current version of Zoom Workplace as of today September 6, 2025.Would appreciate advice as how to remedy this situation. Thanks! David M

I suggest adding a new optional meeting setting for hosts: “Allow participants to unmute only when their hand is raised.”Purpose:In long meetings, participants often unmute accidentally (by shortcut or misclick), which interrupts the speaker with background noise. With this setting enabled, participants would only be able to unmute after clicking “Raise Hand.”Benefits:Reduces accidental microphone activations.Keeps focus on the speaker during large or long sessions.Gives hosts better control over meeting flow.

Using external webcams on iPadOS17 is now supported. It works for Facetime. But I have not been able to get an external webcam working on my iPad for Zoom calls, despite having updated my iPad to iPadOS17. Are there settings to make this work, or perhaps use of external webcams on an iPad is not yet supported by Zoom? 

Our webinar URLs that we share on socials do not generate a link preview with the webinar topic text or banner image. Seems like a pretty core piece of functionality.  I've looked into the issue and it seems that there's a problem with the robot.txt file associated with the zoom domain that we have no access to.  Has anyone else experienced this, and is there a way to fix the issue? It's unclear why this happens and what triggers the issue, but I have encountered the problem several times in the last few months. 

I am setting up a shared line group for a few users which will ring and go to voicemail. Accessing the voicemail is easy for the users but I am not finding a way for users to record or upgrade the greeting for this line. The admin of the system can do it and I dont see custom roles for shared line groups.  How do you allow for an end user to record or update the greeting? Thanks!

I use multiple Virtual Backgrounds and frequently need to change them in the middle of a meeting (I use the background to illustrate points in class). I am currently going into Settings/Video and manually changing the background. But I have so many, I often can't find the one I want. How can I put them in order? I want students to see me and the slide at the same time.

After attempting to start a meeting I log in, enter the site then it starts rebooting and then freezes my camera and external mouse.  I bought a new mouse thinking that the mouse I had wasn't linking up with my system. Problem still occurs.

i purchase zoom pro for 1 month and it was finished and cant access my previous recording, cant repurchase againany way to access my previous record, it is so expensive to pay 17 dollar to just access cloud for 2 days

Even though I have a fast connection Zoom is locking up in gallery view. All participant videos freeze for 10 seconds or more at a time. 

It appears to me that every window on Windows remembers it's last location and size when the application is closed.  Except Zoom Meetings.  It opens this huge oblong box covering 2/3rds of my screen every. single. time.  I move it to the side and and resize it to get my work done.  Restart, boom, back to the center.   I know, first world problems, but seriously, why can't Zoom perform like every other application?  Yes, I've shift-closed, ctrl-closed, closed following any other article I could find that would give me a clue.  (Don't get me started about the "X" in the upper right corner not closing an application.  I'm seriously thinking this app is getting a kardashian complex (huge resource usage, always has to be the center of attention, can't believe everyone doesn't know who it is..)  

I use Zoom for my yoga classes since many years without issues. Since about a month, I think since Zoom update to Workplace, I start my class sharing music from Spotify, as always, and using my Rode Wireless microphone. Suddenly, my mic disconnect and no more sounds are shared. When I try to unplug my mic or adjust the setting in Zoom, the whole app freezes and stop working. I have to start the meeting again and use my laptop microphone instead of my Rode microphone. Is there a solution to this issue??

Has anyone noticed that the quality of the Next Steps portion of Meeting Summaries has declined?  The lists were very comprehensive and helpful but have recently gotten very short and inaccurate. What has changed? 

I would like past meetings summarized.  Is there a way to run it through Zoom's AI system?  I still have the recordings.  Thank you

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A host option to limit chat messages (for example, one message every 3–5 seconds per participant) would keep discussions manageable in open meetings, seminars, and classrooms.The issue: In larger meetings, even one participant can send dozens of rapid messages, burying important instructions or questions and disrupting the flow. Existing features like passwords, waiting rooms, or private links help, but many sessions must remain open or semi-open.Proposed solution: A lightweight host control to set a chat rate limit. This would not restrict normal conversation but would prevent chat flooding.Benefits:- Keeps discussions readable.- Reduces disruption in open or classroom settings.- Easy to implement as a host control.- Saves hosts and participants from unnecessary stress.Environment:Device type: MacBook Pro (Apple Silicon)Zoom version: Workplace for Mac 6.5.12 (63499)Troubleshooting: Tried existing security setting

I band is active, But keep getting an error message you do not have direct number, setup direct number. help

Hola, al intentar programar una sesión de zoom para más de un día usando el enlace personal de mi página me crea la sesión pero con fecha y hora del día de hoy y envía, automáticamente, correos a los invitados. Sabéis cómo solucionarlo? Es muy incómodo.  Gracias

Why are the summary part in frecn and part in english ?

Hello, How can I switch off that zoom records faces of other people than me in group sessions? Thank you for your help!

When you sign in the "Stay signed in" checkbox is automatically checked by default. How can I change this so that is is NOT checked by default?

I'm needing to add transfer source details to my reports.  Example:Team A transferred "X" calls to Team B. Is this possible?

I have two issues:1) the meeting scheduler zoom plug-in in outlook no longer works2) I can't log in with username and password and I can't change the passwordTo schedule a meeting, I now have to open zoom workplace via the icon on the desk top (no problems with that, so I don't know why I can't log in the other way) and create a new meeting from the home page.I'd be grateful for any advice.  Many thanks.

Zoom wants me to update the desktop up. But I can't get past the sign in screen to do that.  It says I have error code 4. 

I am forced to schedule my meetings, which I haven't done it so far.  My students have my personal ID and password and I just clicked in meetings and started.  Now, that option disappeared and I am forced to schedule the meeting with a calendar.  Could you help me, please?