zoom dysfunction | Community
Skip to main content
J
Newcomer
JLew2700
Newcomer
August 28, 2025
Solved

zoom dysfunction

  • August 28, 2025
  • 2 replies
  • 0 views

After attempting to start a meeting I log in, enter the site then it starts rebooting and then freezes my camera and external mouse.  I bought a new mouse thinking that the mouse I had wasn't linking up with my system. Problem still occurs.

Best answer by MGSR

Hello @JLew2700,

Welcome to the Zoom Community! We're glad to have you here.

You can check out this article for troubleshooting freezing issues.

Let us know if it helps or if you need further assistance.

2 replies

MGSR
Community Manager
MGSRAnswer
Community Manager
August 29, 2025

Hello @JLew2700,

Welcome to the Zoom Community! We're glad to have you here.

You can check out this article for troubleshooting freezing issues.

Let us know if it helps or if you need further assistance.

MGSR
Community Manager
MGSR
Community Manager
September 5, 2025

Hi @JLew2700!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.