Webinar URL not generating preview on socials?

Forum|Forum|1 year ago
April 23, 2024
2 replies
1 view

Our webinar URLs that we share on socials do not generate a link preview with the webinar topic text or banner image. Seems like a pretty core piece of functionality.

I've looked into the issue and it seems that there's a problem with the robot.txt file associated with the zoom domain that we have no access to.

Has anyone else experienced this, and is there a way to fix the issue? It's unclear why this happens and what triggers the issue, but I have encountered the problem several times in the last few months.

Ray_Harwood

Community Super Champion | Customer

Zoom doesn't generate previews for webinar links. Typically these links go into a button labeled "Register". The branding imagery and text input by webinar hosts varies greatly, and probably isn't conducive to the creation of previews.