Meetings

how do I turn on my camera?

My Zoom meeting did not record on my computer.  I was not aware I had to download the Zoom Workplace app to do this. I've been hosting meetings from my browser for YEARS, and my settings were set to "Automatically  record  meeting  on  the  local  computer" (which did NOT do anything at all!)Since the process has changed, there needs to be a WARNING MESSAGE that appears before we choose "Join From Browser"!!  The lack of this warning has caused me to lose recordings of two very important meetings!  It needs to say "Automatic local recording won’t run if you host from the browser.  Local recording requires hosting from the Zoom Workplace desktop app." I have submitted this feedback to Zoom, and I wanted to warn everyone here so you don’t lost important recordings like I did! 

Can’t restore down or maximize zoom workplace home window. I can't adjust it the way I want. In fact, it's bigger than my desktop. 

Version 6.7.8.  Last Wednesday, all was fine.  Today, less than a week later, I find myself unable to move participant thumbnails around at all anymore.  I’ve always put the speaker directly beneath my laptop camera so I appear to be looking at the speaker, instead of off to the side like I’m paying attention to something else.  A small thing, but I find it offputting so I don’t do it to my meeting participants.   I’ve been using this feature since I started using Zoom during the pandemic, and until today it’s worked fine.  Only options I can see are ‘canned’ sorting arrangements, no provision for turning arrangements off and leaving me to manually arrange participant windows.  How do I get this feature back to working again?

Hello.   Currently I have AI companion which I use to record and transcribe calls and feed into my AI machine to help create next steps, project plans and follow up emails.  The challenge I have is when I do not set the call up using my Zoom account or I am on TEAMS or Google Meet, I cannot get the benefits of using AI Companion.  I am thinking I need to look into another product such as OTTER, but before i do I wanted to know if any of you know if it is possible to invite the AI companion to meetings you are having outside of your zoom account and in Google Meet and Teams. I appreciate any feedback anyone can provide.

איך אני יכול ליצור פגישת זום לאנשי הצוות?

I was so happy and impressed with the Meeting Summary notes that Zoom's AI Companion shared after the calls this past year. However, something absolutely changed since 04/20/2025. Now, my meetings notes are much shorter and only receive 1-3 summarized paragraphs instead of the usual 7-10 that I was receiving before. Is there anything I can do to solve this issue?

Hello, Since my last update, my background has been blurred on my MacBook Air (Ventura 13.6.9). I am using Zoom workplace version 6.3.5, but I have had this issue on the previous Zoom update as well. No virtual backgrounds are enabled or any other effects. I do not have this issue with Zoom work place on my i phone or my i pad. I have read the threads about the Face Time camera settings being the issue, but it works fine on my phone and I pad, so I assume this isn't the issue....

This issue has me banging my head against a wall. I have cox internet in AZ with the service 1 gig up/down (with speedtests showing 920’ish both ways). I have unifi equipment and all affected devices are hard wired. The issue occurs on my wife’s and I laptop. When we join a zoom meeting everything is fine. But once we share screen, we get internet connection is unstable and from the other users in the meeting they report our voices are robotic or don’t transmit at all. they also report the stream lags extremely bad or freezes. This issue does not happen when using teams or any other meeting software. All other devices/services work perfectly fine in my environment.  To troubleshoot I have plugged my laptop directly into the modem, bypassing my router, and the issue still occurs. I had a cox technician here this morning and he basically shrugged his shoulders. I know something is being blocked upstream and I need to be able to go to cox with this evidence. Has anyone he

After updating to iPadOS 26.5 (stable release), joining any Zoom meeting on my iPad results in the iOS CallKit audio screen taking over the entire display. The header reads “Zoom Audio (or video) – [timer]” with a phone icon, and the screen shows only Speaker, Video, Mute, More, End, and Keypad buttons — the native iOS phone call UI, not Zoom’s meeting interface. See screenshots.Audio works in both directions, but:    •    My video is not transmitted    •    I cannot see other participants    •    The Zoom meeting toolbar is completely inaccessible    •    The screen cannot be dismissed, minimized, or swiped away    •    The iPad is essenti

I recently recorded a meeting (local recording) and I had my computer in Gallery mode. I didn’t realize it would record in the gallery view; what I wanted was only the feed from me. Is there anyway to access other recording viewed so that only have my feed, the speaker, instead of the full gallery?

The meetings links imported (using ID) from another site/meeting are no longer accessible in the new site, hence, participants can’t access previous meeting recordings. How can I reinstate the links? They are still available in the original site.

I scheduled a recurring meeting and sent invite to 20 people with the wrong meeting ID. Is there any way to change the meeting ID and resend email without deleting the incorrect meeting ID?Thank you in advance for your help.

This its so frustrating spending hour, trying to talk with someone, and impossible. My boss wants me as a Co-Host in every call, and be able to start meetings without him present at the beginning, everything that AI tells me its not a way possible, and my boss its getting mad because he its paying for that service and i cant figure it out, pleaseeee!!! 

And Zoom support has not been helpful. How do I get rid of this halo border? 

Does anyone have any idea as to why starting this week Zoom is telling you (in a very loud voice) that you are "muted" "unmuted"? I can't find a way to stop it from telling me. 

Been using Zoom since its inseption.. Never seen a company pay so little attention to customer service and information supplied to it by its customers.It is  a disgrace!!!The chat icon being moved from central settings?????The raised hand feature removed from reactions ????What Idiot is in charge of this continued stupidity???What idiot has created a system that does not listen to its customers ???I await a sensible response 

Hello, i’m facing an issue with my zoom meetings. The video option is not available when i host meetings. The error i see when i hover over the meeting window prior to starting the meeting is that the “host has turned off video for this meeting” - which doesnt make any sense, as i am the host. In my settings, under Video, my USB Video Device is detected, showing my video and working. I have ran CleanZoom and re-installed, but only for the Zoom Workplace client. I am unable to install the citi.zoom.us ZoomVDIUniversalInstaller, as the installer fails due to not having permission to install a zVDdiService.dll. I have full admin access for my home PC, so unsure why this would be the case.

Hi, I joined a Zoom meeting as a guest (not signed in). The host was having trouble recording, so I selected "Record" on my side. I heard the Zoom audio message confirming that the recording had started.When the meeting ended, I lef the meeting, and I never saw any message about it processing or saving. But I did see a message to sign in to see your recording. No file shows up on my device and nothing appears in my Zoom account.Is it possible to recover this recording in this situation — when the participant was a guest and the recording may not have finished processing?Any guidance would be appreciated, I cannot get any live person from Zoom to help me.Sent from my iPhone

I recently upgrade to a Zoom license in order to be able to use the remote control option for users at my job. However, when a user shares their screen, I don't see that option. I have looked at all the settings and turned on what, I think, is necessary and what another licensed user has, and can use the remote control option, but it still doesn't appear. What setting or option am I missing?

I have a scheduled YouTube Premiere video for my Book Launch, and I want all participants to watch it with me through Zoom. I do not want anything to go wrong. Is it possible to achieve this on Zoom?

줌에서 보안설정 변경은 유료회원만 변경 가능한가요?앱에서는 전혀 변경이 안 되고 데스크 버젼에서도 일부만 변경 가능 한 듯 합니다 (전에는 무료회원도 가능한걸로 알고 있는데 바뀐건가요?) 

Hello,  Can someone direct me to the new areas where older functions can be located in the new workspace version of Zoom Meetings? I want to share my screen and give remote access to the Zoom participants. I used to be able to do that under the Share function. Now I can't find that option.  Thank you!

We use the all screens share extensively to assist participants through installs, activities and to do some semblance of proctoring when doing quizzes.  I have checked all my settings and all the appropriate settings are still enabled to be able to use the all screens share.  However, it does not show up as an option under the share button in the zoom in-meeting menu.

In the meeting I want to get the transcripts without recording the meeting. I tried by turning on the caption but at no point did I get the choice/button for transcript. Please help. Thanks!