Imported meeting ID not showing in the new site | Community
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Newcomer
May 26, 2026
Question

Imported meeting ID not showing in the new site

  • May 26, 2026
  • 2 replies
  • 68 views

The meetings links imported (using ID) from another site/meeting are no longer accessible in the new site, hence, participants can’t access previous meeting recordings. How can I reinstate the links? They are still available in the original site.

    2 replies

    aluyun
    Community Manager
    Community Manager
    June 2, 2026

    Hi ​@Kiprono Langat,

     

    Thank you for joining Zoom community! Regarding your query, if those recording links were created under the original Zoom site/account, they generally won’t “carry over” just by importing/using the Meeting ID on a new site. Recording links are tied to where the recording is stored (the host/account that owns it) and the sharing permissions set there.

     

    What you can do to reinstate access:

    1. Share from the original site (where the recordings still exist)
    • In the original host account, go to Recordings (cloud recordings).
    • Open the recording, click Share, and use the shareable link.
    • Make sure the sharing settings allow your participants to view (for example, not restricted to only signed-in users on that original account, if your attendees are now on a different site/account).
    1. If the meeting link itself is “inactive/expired” If you’re trying to reuse an old meeting link (not the recording link), editing the meeting’s date/time to move it back to Upcoming Meetings can reactivate the meeting link. This helps for joining, but it doesn’t automatically “move” old recordings to the new site.

    I hope this helps. Please feel free to reach out if you have any other Zoom related inquiries.

    aluyun
    Community Manager
    Community Manager
    June 19, 2026

    Hello there!

    I wanted to follow up regarding your post and check whether you’ve had an opportunity to review the latest response.

     

    If it addressed your concern, please feel free to mark it as the best answer—this helps make solutions easier to find for others in the community.

     

    Should you need any additional support or have further questions, please feel free to reach out.