About OzEdri

OzEdri · 2022-12-07 03:16 PM

I'm trying to enable the "Use Fingerprint ID" option in Zoom in an Android device, but it doesn't work. As soon as I enable it, I'm prompted to verify my identity with my fingerprint, then I'm asked if I'm sure I want to sign in again to enable Finge...

OzEdri · 2022-11-07 01:43 PM

The "claim host" feature is missing in Android mobile devices since the latest version.Is there any other or new way to claim host on a meeting?I opened a ticket to Zoom support and got an update from Mark Siao that this us a known issue and its fix ...

OzEdri · 2023-04-18 12:10 AM

I just updated to version 5.14.2 (13117) and surprisingly I was able to successfully set fingerprint ID.I guess something has changed for the best. I tried inspecting the Release Notes for Android, but couldn't find something specifically related to ...

OzEdri · 2023-04-18 12:10 AM

I just updated to version 5.14.2 (13117) and surprisingly I was able to successfully set fingerprint ID.I guess something has changed for the best. I tried inspecting the Release Notes for Android, but couldn't find something specifically related to ...

OzEdri · 2023-01-05 11:07 AM

Thank you for this suggestion.Unfortunately, it didn't work for me.By the way, I have this issue on two different devices, one of them is completely new - so clearing the cache and storage had no purpose in that case.That said, your suggestion might ...

OzEdri · 2022-11-11 06:48 AM

Did you manage to solve this issue?I'm having the same issue.As I have a basic plan, I needed to try their chatbot, then proceed to open a ticket with the link it provided to submit a request. The link is: https://support.zoom.us/hc/en-us/requests/ne...

OzEdri · 2022-11-11 06:20 AM

What version do you have?Are you sure you're using an older version than version 5.12.6.x?I cannot verify as I already updated from the previous version (5.12.2.9059) to the current one (5.12.6.9741) - in which this issue fix was deployed.

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The "Use Fingerprint ID" option cannot be enabled in Android mobile devices

The "claim host" option is missing in Android mobile devices

Re: Cannot set up fingerprint access on phone

Re: The "Use Fingerprint ID" option cannot be enabled in Android mobile devices

Re: The "Use Fingerprint ID" option cannot be enabled in Android mobile devices

Re: Cannot set up fingerprint access on phone

Re: The "claim host" option is missing in Android mobile devices

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The "Use Fingerprint ID" option cannot be enabled in Android mobile devices

The "claim host" option is missing in Android mobile devices

Re: Cannot set up fingerprint access on phone

Re: The "Use Fingerprint ID" option cannot be enabled in Android mobile devices

Re: The "Use Fingerprint ID" option cannot be enabled in Android mobile devices

Re: Cannot set up fingerprint access on phone

Re: The "claim host" option is missing in Android mobile devices