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Zoom AI Companion2023-08-25 08:31 AM
Yesterday I received a text notification that Zoom had charged my credit card for adding whiteboard to my subscription. I did not initiate an order to add this feature, I barely use the free Zoom subscription that I have. How did this happen? I have canceled the subscription in my account, but I want a refund for the amount charged to me.
Thanks
2023-08-31 09:06 AM
Hi @sheilan69
Thank you for reaching out to Zoom Community!
I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.