hi I have a problem

[miguel0411]

I can't open my  save recording 

[miguel0411]

the system says error code 124

[Frank_TB · Accepted solution]

Hello,

The cause of error 124 is:

You are either not signed in to the Zoom desktop client, or you are signed in using a different email address or Zoom account.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069578 

Regards

If my reply helped, don't forget to click the accept as solution button!

[Bri]

Hi @miguel0411 ! @Frank_TB has provided the answer to your inquiry, so I've gone ahead and marked his reply as an accepted solution. Please let us know if you have any additional questions!