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Zoom log in google wont work

Lucas9
Listener

Hi i just want to ask, i accidentally signed out my zoom account in the app not in browser, an when i tried to sign in with google it wont work I uninstalled it and installed it again it wont work. I even put my correct email and password. Thank YouScreenshot (3697).png 

6 REPLIES 6

Jing
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Lucas9

 

Please double check which way you need to sign-in.

If you use email and password, please input email address and password and then click the Sign In button.

Jing_0-1681713100624.png

 

If you want to choose the google sign in, then you can click the Google button first.

Jing_1-1681713173722.png

next:

 

Jing_3-1681713225788.png

 

Then input your gmail address and next. 

Finally you should sign in your google account accordingly.

 

Please try it again.

 

Jing

Hi, sorry but it would not work i did the one you told me, but it wont really work.

Jing
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi 

It is ok, please request the admin user of your account to enable this Security option for the whole account, if Google sign in is the necessary method.

[Security] > [Allow users to sign in with Google]

 

Jing_0-1681885274461.png

 

Jing
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi

 

Please contact your account owner for help.

The owner can hide this security option from admin users.

If owner uncheck this view / edit button from [User management] > [Roles], they you can't see the security button. Please contact owner and request to enable gmail option accordingly.

Jing_0-1682405025948.png

 

Lucas9
Listener

Hi again, im sorry but I cant find the security.Screenshot (3768).png

jo23
Listener

Did you get it