Meeting recording wrong passcode

[Andra89]

Hi there,

The passcode for the recording I'm trying to access is not working. Please help!

[newl]

Hi @Andra89 ,

You will need to contact the meeting host in order to get the correct passcode.

Additionally, if you are part of a managed Zoom account, you could potentially ask your

Zoom Administrator for the passcode as well.

Hope that helps!

[Andra89]

@newl thank you for taking time to reply to my query. The pass code is correct. Other participants managed to see the recording.

Regards, 

Andra 

[cleo72]

Did you ever find out a solution to this problem?

[cleo72]

I am also having this problem and it's urgent since it has to do with a class i am taking.

[LK_EXN]

It may be either setting that viewers need to register to watch the recording (all this is managed by the host). Or you can also try and use different browser (or clear cache/cookies for zoom.us site).