Scheduler Issue

[shadow22176]

My Scheduler calendar was working fine last week.  Now i get the following message.  What could be causing this issue?

The host's availability could not be retrieved

Please contact the organizer to resolve their calendar connection

[askmissa]

I am experiencing this exact same issue. 😞

[feldsteinparis]

Has anyone been able to resolve this issue?  I can't send out my calendar link because it's errored. I chatted with support and they were unhelpful and "submitted a ticket" low priority. 

[benkirk]

Is there a resolution for this? Experiencing issues...

[kwuzooms]

I’m seeing the same problem on a team schedule link with All Hosts Available. Is this a permission problem?

Update: After doing some more research, here is what I've discovered. When one of my users creates a team schedule and adds me, the admin, as a co-host, I get this error: The host's availability could not be retrieved. But when my user removes me as a host, it works. I'm thinking it's a permission issue with a non-admin user trying to access an admin user calendar.

Update: I figured out a workaround. As an admin, I create a team schedule first with myself as the owner. I add other users as co-host. Then I transfer ownership to another user and delete myself. I then have the user add me back in their zoom as a co-host and it all seems to work. 

[sagesoul]

Also having the same issue.  Still no resolution?

[SPJ1]

Following. Same problem

[SmileBoutiqueNy]

The same thing for me

[SmileBoutiqueNy]

It's kinda hidden, but I found out what was it. 

You need to reauthorise your Google or whatever calendar. 

From the 'Scheduler' tab on your settings click on a little arrow next to your name and 'Share' button. You will see then that your calendar is not authorised. Authorise it and voie la

[RonaldB]

To resolve this issue, you may login to your web portal account then select Zoom Scheduler on the left navigation menu and select Accounts tab. Click on Re-authorised on the calendar and check your link again.

[catherine-khesi]

Unfortunately, even after reauthorizing, the issue persists.