cancel
Showing results for 
Search instead for 
Did you mean: 

'operation_time_started' and 'operation_time_ended' rules ignored

htolino
Listener

We have a simple JSON profile that lets us power a Samsung QBT display off or on.  So far, so good.

 

I've added what I believe are the correct rules to turn the display on or off based on our operation times.  Unfortunately, these are ignored; the display never turns on or off from the schedule.

 

Is there anything special we have to do to use these rules when setting operation times?

 

Sample code:

 

{
"about": {
"app": "CCI Zoom Room Profile Maker",
"version": "v0.2.5",
"url": "https://controlconcepts.net/zoom/",
"created": "Tue, 12 Sep 2023 20:06:17 GMT"
},
"adapters": [
{
"model": "iTachIP2SL",
"ip": "x.x.x.x",
"ports": [
{
"id": "display",
"name": "E4320",
"settings": {
"baud_rate": "9600",
"flow_control": "FLOW_NONE",
"parity": "PARITY_NO"
},
"methods": [
{
"id": "powerOff",
"name": "Power Off Display",
"command": "\\xAA\\x11\\xFE\\x01\\x00\\x10",
"type": "action"
},
{
"id": "powerOn",
"name": "Power On Display",
"command": "\\xAA\\x11\\xFE\\x01\\x01\\x11",
"type": "action"
}
]
}
]
}
],
"styles": [
"display.icon=icon_tv",
"display.powerOff.icon=icon_power",
"display.powerOn.icon=icon_power"
],
"rules": {
"operation_time_started": [
"display.powerOn"
],
"operation_time_ended": [
"display.powerOff"
]
}
}

 

3 REPLIES 3

htolino
Listener

Any thoughts, anyone?

htolino
Listener

Does anyone know how to get direct technical support on Zoom Room Controls?  I opened a ticket with support.zoom.us back on 9/19/2023; they said that the don't support 'coding programs' and referred me to ***********.  I sent them an email on 9/25 but haven't received an acknowledgement back yet, let alone a suggestion.

 

I'd really like to get this working; we have a number of physical conference rooms and would like to power off the displays outside of operating hours.

 

Thanks to anyone who might have a suggestion.

htolino
Listener

Speaking of which: I just sent another email and got this response:

 

Thank you for reaching out to Zoom Developer Relations.

This email address is no longer used by our Developer Relations team. We instead suggest using the Developer Support site or check out our Developer Forum.

We look forward to making you happy!
Zoom Developer Relations

 

===

 

They're not making me happy.