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2022-12-15 04:18 AM
I have pro version account. Host key option is blocked message says it is blocked by admin??? and that it is available only for versions 5.7.0 or newer????
I have a weekly meeting and want to allow others to host the meeting using the host key. Can I do this with my level of account? Is so then how? the host key option is blocked?
2023-01-04 11:52 AM
Hi @happyzoomer1 ,
Thank you for contacting the Zoom Community! I am sorry to hear that you are experiencing this issue. If the host key option is blocked and you are seeing a message that it is blocked by the administrator, this means that the administrator of your Zoom account has disabled the host key feature.
Please reach out to the Admin/Owner of your Zoom account to further assist. You can find this information by logging into your account > go to Account Profile > then look for the Account Owner.
I hope this information helps you and have a wonderful rest of your week!
2023-03-04 12:05 PM
I am the owner of the account (Pro version) and I have a host key enabled in the settings but no claim host option appears. I'm not sure I see the host feature being blocked, just that the option isn't there at all. Is this a different version of the same problem?