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Meeting access by Calendar - Zoom Rooms vs Zoom Rooms Controller

JRA
Listener


I'm using Zoom Rooms - Touchscreen Display (Win) version 5.8.3 (636) on Lenovo ThinkSmart Hub 500 (with Logitech Rally Plus and TAP), but I can't see Calendar with invitations as it shows me on Controller web version (Notification session).

It just shows me a pop-up from a meeting 10 minutes earlier and if I click on it it will remain in connecting mode but to no avail.

Should I also install the Zom Rooms Controller version on the ThinkSmart Hub and start the "kiosk" with this app?

2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hey @JRA, I see you've opened a ticket with our support team! If you don't mind, once our team has a solution for you, please share it! Please let me know if I can be of any assistance; otherwise, I look forward to your reply!

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Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

Hi @RN , yes I did...

But until now the Support Team didn't answer me... I'm waiting for 10 days.

My expectation was for a better support and response time.