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Verification code

Oxana1
Listener

Hi, everybody!

I started getting a zoom login verification code from different strange sites as OneTwoTrip and YOMCode is it the verification operator had been changed or I got my account hacked?

Doe anybody else has this problem?

I started receiving the code with a huge delay and after the third attempt only.

Is it the account compromised?

1 REPLY 1

NRidge
Community Champion

Hello Oxana1

 

If you believe your Zoom account credentials may be compromised and in use by a bad actor, our first recommendation would be to change your password and make sure the new one is unique and complex. If you feel additional steps are warranted you can engage one or both of the methods below:

 

You can report any suspicious activity as listed in this article: https://support.zoom.us/hc/en-us/articles/4411726189581-Reporting-a-compromised-account 

 

If you are uncertain whether any unauthorized activity has occurred on your account it may be advisable to check as well with our Zoom support team to see if they can help: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support  .  

 

Please let us know if you have further questions, and if this helps you find resolution please like and mark as a solution.

 

Thank you!

 

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