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Signal when phone transfer

Sophie_PL
Observer

Is there a way to activate a sound confirming the transfert is done when doing a warm transfer with  Zoom phone (either with the Client App or a physical phone)?

7 REPLIES 7

FORE-Craig
Participant

Hi Sophie,

 

No, there isn't an option for sounds confirmation an any of the transfer types. It would make a great enhancement though. I personally would love to have a confirmation tone.

Peter_Uy
Community Champion

Hello @Sophie_PL , 

 

There's somewhat a magical chime-like sound when you complete any type of transfer using a Client App whether it was a warm, blind or transfer to voicemail, and a visual notification will tell you that the transfer is completed and successful.

 

Screen Shot 2021-11-30 at 12.06.30 AM.png

 

Don't forget to hit the like and accept the resolution/ response provided if this answers your question.

 

Thank you and stay safe!

Hi Peter_Uy!

I've never heard that magical chime-like sound... but would love to!

I see the notification when I do the transfert but when someone else transfers me a call, there's no sound nor notification to tell me the transfert is done. So I just say Hello????, hoping someone is on the other end of the line... kind of weird. It would be a great improvement though.

Peter_Uy
Community Champion

@Sophie_PL ,

 

Sorry to have misunderstood your question, if you are the one transferring the call to another person, you as the "transferrer" you will hear that "magical chime-like" sound but as the receiver of a transferred call, that's a brilliant idea and could truly be a great enhancement.

 

Feel free  to submit your suggestions and feature request here.

Thank you!

I just submitted my suggestion... we'll wait and see.

BUT, I don't ear that  "magical chime-like" sound even when I am the "transferrer"... any idea why? Is that an option I should activate?

Peter_Uy
Community Champion

Hello @Sophie_PL ,


follow up question , were you using a desktop client when performing the transfer, and were you doing a warm, blind or transfer to voicemail?

 

Thank you!

I wish that we heard the magical 🌟chime-like sound on our desk phones! 😊