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meeting one tap mobile - profile name


We are finding that meeting attendees who use the one tap mobile link, do not have a profile name and cannot set a profile name. Is there a workaround? 
If we set authentification settings to require a zoom account - will this affect one tap mobile joinees? Or can they still join without a zoom account/login? 


Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @JoF1.


Just to clarify, there's a difference between using the one-tap mobile link to join phone-audio-only versus using the Join link on a phone.


If they are using the Join link to join the meeting on their Zoom Client App on the mobile device, they just need to log in to the Zoom Web Portal ( before clicking the link.


If you set the Authentication Required, a user must be logged in to a Zoom account in order to join the meeting.  There are ways to set domain-specific exceptions, but I've not seen this used, so can't comment.


What I do not know is whether a phone-audio-only user clicking the 1-tap to get audio access can be admitted when Authentication Required is set.  I'd recommend setting up a test meeting with Authentication Required and seeing if it works.  If you find out, please come back and let us know!

Ray - / aka "Old Desert Lizard"
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