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Zoom client must be upgraded to join this meeting on a Microsoft Surface 7 windows 11- 64bit system

EdwardsEdEd
Listener

‎2022-01-26 11:21 AM

On some zoom meetings I get [ Zoom client must be upgraded to join this meeting ]I am using a Microsoft surface pro 7,

Windows 11. 64bit system.

  In settings, system, apps. Zoom is Version 5.9.3 (3169)

But when I run my zoom Client , Click on  About,  It shows Version 5.0.1 (4295.1111)

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1 REPLY 1

RN
Zoom Moderator

‎2022-02-02 09:31 AM - edited ‎2022-02-02 09:33 AM

Hey @EdwardsEdEd, suggest uninstalling Zoom (https://support.zoom.us/hc/en-us/articles/201362983-How-to-uninstall-Zoom), rebooting your device, and reinstalling Zoom from https://zoom.us/download. Let me know if that updates your version? 

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