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Zoom audio does not play on bluetooth speaker (works fine outside of Zoom) [v5.12.0 (8964)]

silverquest
Listener

No Zoom audio on my bluetooth speaker (UE BOOM 3). But when I play music outside of Zoom , I can hear the bluetooth speaker. Could it be due to the version update? It was working well until a few days ago.

3 REPLIES 3

Cellome
Listener

I'm having the same problem.  I need the speaker to hear the cello when I am teaching.

 

hajohn
Listener

I have the same problem, I dont see any support from zoom at all in any of the similar threads.

Cellome
Listener

My problem started when I bought a new Asus laptop.  After a couple of months of trying to solve the problem in various ways it seemed that somehow I had to turn off the noise-cancelling IN the laptop at least whilst I was on Zoom.  I discovered that Asus has an app. called MyAsus which can be used to turn off the noise-cancelling technology in the laptop.