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Zoom Video Issue

sadewolu26
Listener

For some reason, my video doesn't work well on my PC. My camera isn't displaying my face, and I'm not sure why that is. I have a new PC, so I haven't used Zoom on it before, but it works perfectly well on my cell phone, just not on the PC. How would I turn on the video camera?

2 REPLIES 2

sadewolu26
Listener

Hi, I followed all the steps, but I think the main issue is with the Camera app on my PC. My Camera is not working well; it's just showing a blank screen. I have gone to check on it in Settings and trying to troubleshoot the issue, but nothing seems to be working. I have even granted it permission to access apps like Zoom, but it's still not working. I've even uninstalled Zoom once, and even restarted my PC, and it's still not working.

I think the issue is more so with the Camera on my PC. Do you recommend that I reach out to my PC provider to help me with the Camera issue?