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Zoom New Meeting, Join,and Share Screen button greyed out on main menu

Amru_Rasyid
Listener

my zoom wasnt responding while i trs to join a zoom via link (it wont even show up on taskbar) then when i try to join via id, i cant click anything on the zoom except the schedule button

7 REPLIES 7

Happytohelp123
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@Amru_RasyidCan I have you uninstall/reinstall Zoom on your device to see if this resolves the issue? 

ive tried it 3 times, still the same

Happytohelp123
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @Amru_Rasyid  I have created a ticket and sent you a followup message for further troubleshooting. Please see the next steps on the request so that we can look into this further together. Thanks 😃

bry1
Listener

hello my name is Bryce  i can try to help you

Hello, I'm having this same problem and it is causing issue for my wife's work where she has a premium account.  Can you reach out to help?  She is taking Zoom calls on her phone and that's really not cutting it.

zjhomrighaus
Listener

Having exact same issue... did you get it fixed?

Me too