Zoom Microphone not working in Azure Virtual Desktop

[GaneshPrakasam]

Hi,

Did any faced issue with Zoom Microphone being inactive in Azure VDI session. It is totally frozen, and I can't do any changes. However, in Team all device redirections are working. 

I am using latest version of Zoom and even tried for Zoom for VDI still issue is on both the applications. 

[Jameswalter]

I was facing this issue 3 months back when I was using Microsoft 365 virtual desktop. Well, the issue got resolve when i was troubleshooting.

You can try with these steps which are mentioned below:

• Check if the Microphone is working properly on macOS side.
• Launch Parallels Desktop but do not start the Windows Virtual Machine
• Open its configuration > Hardware > Sound & Camera
• If this device is absent, you add it to virtual machine configuration, by clicking the "+" sign at the bottom of configuration window
  
  

Allow access to microphone on Windows side

• Start Windows virtual machine
• Click Windows menu > Settings > Privacy
• Select Microphone in the list on the left
• Turn microphone access for device to "on" and allow apps to access microphone (in case you are planning to use microphone in Windows applications)

Hope you find this helpful,
James

[GaneshPrakasam]

Hi James, Sorry for the delay in my response. 

Microphone is working for Teams application, I can able to redirect the devices from local machine to Azure virtual Desktop. But could not able to access Microphone for Zoom. 

What is the recommended version of Zoom in AVD?