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ZOOM recording not showing participants without video enabled


When we host meetings, there are some participants that do not have their video enabled or do not have the ability to sign in with or start their video and only their name is on display during the meeting against a black screen.


When the recording of the video is reviewed, only those in attendance with their video on are shown as participants and the black screens with just names are not included in the recording. Even when people with only their name showing speak, it just sounds like its a person in the background. 


Is there a way to change this? I checked all through the settings


Community Champion | Customer
Community Champion | Customer

Hi @northshorec - Great callout, this is not possible at this time.


Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards