Viewing Stats

[LindaPalumbo]

I opened a recorded meeting and the professor is saying I only watched it for 13 minutes. But I had it playing in the background. Why would it not record me watching it?

[RN · Accepted solution]

Hi @LindaPalumbo, apart from cloud recording and sharing recordings, the Host can view recording analytics when sharing a recording. The following analytics show when sharing a recording: 

• Summary: A brief summary of views and downloads by date. 
• Views: The number of times that someone viewed the recording page, as well as how long they viewed the recording. This metric does not track the number of times the recording was played. Also, this metric does not count unique page views, thus if someone reloads the page, it will count as another view.
• Downloads: The number of times that someone clicked Download in the cloud recording page. This metric does not track the number of times that the download was completed. In other words, if the user clicked Download but didn't finish downloading, it still counts toward this metric.