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Newcomer
bob991
Newcomer
September 19, 2022
Question

Unable to record on Chromebook

  • September 19, 2022
  • 2 replies
  • 3 views

Unable to record on Chromebook. I have my settings set to enable recording, and it appears to work on a windows-based PC. But the Chromebook is much easier for me to use, when I sign in on the Chromebook, I checked the settings and it still allowed to record, but no record button shows up in the dialog box on the actual Zoom recording. How do I fix this? I would use the Windows computer but that will not allow me to use PowerPoint slides, I can only do that on the Chromebook.

    2 replies

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    September 19, 2022

    Hi @bob991 , thank you for your contribution to the Zoom community! We are so happy to have you here!

    Please note that local recording is only supported with the Zoom desktop client for Windows, macOS, or Linux, version 2.0 or higher. Chromebook is not supported for local recording. We apologize for the inconvenience! I would encourage you to submit this as feedback to our product teams at zoom.us/feed.

     

    Carla,
    Zoom Community Team

    Please click Accept as Solution if you found this reply helpful. Thank you!

     

    R
    Newcomer
    RonBarkan
    Newcomer
    September 21, 2022

    Chromebooks allow you to record screen snapshots and video, independently from Zoom.

    In general, Zoom support for Chromebooks has been subpar. Use Google Meet instead, which does not require software installation and works with most browsers.

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