cancel
Showing results for 
Search instead for 
Did you mean: 

MEETING RECORDING PROBLEM

labidee
Listener

HI EVERYONE, ON SEPTEMBER 1 I HAD A MEETING IN THREE LANGUAGES AND ALTHOUGH I STARTED THE RECORDING AS USUAL AND SET ALL THE SETTINGS CORRECTLY I HAVE NO RECORDING IN MY CLOUD. I AM DESPERATE AND ZOOM ASSISTANCE DOES NOT ANSWER ME. WHAT CAN I DO? THANKS

2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hey @labidee, it's been a while since you've posted this, and our apologies for the delay in response. Thus far, what steps have you taken to troubleshoot this problem? You can use Local Recording if you want instant access to your recordings. If you are still having long delay issues, I'd suggest reaching out to support.zoom.us. Do note that with the current load on our systems Cloud Recordings are taking longer to process, but will process.

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

RN
Zoom Moderator
Zoom Moderator

Hey @labidee, hope you're doing well! Just reaching out about my reply and if it was helpful? If so, great! Just a friendly reminder to don't forget to click the 'Accept as Solution' button. Thanks!

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️