Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
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Please check this guidance: https://support.zoom.us/hc/en-us/articles/360032808951-Not-able-to-receive-emails-from-Zoom
You can ultimately contact Support and ask them to check the bounce list.
"Not able to receive emails" is a different problem from one's Zoom invitations not being received. In my case, everything was fine when I last saw my clients in Nov. 2021. When I returned from vacation in Jan. 2022, the same clients who always received my Zoom inviations in the past, no longer receive the ones that I send them now. What is going on and how can I get it fixed?
I have the same problem and unable to fix it. About 50% of the time, when I schedule zoom calls, the invite is not getting to the person. I then have to go in and resend it which is a double step. I have tested it with my email addresses and two of the three receive the invite. This never used to happen. what could it be?
No one has responded. Through my own troubleshooting, the only thing that sort of works for a recipient to receive/see an invitation is when I choose Google calendar at the bottom of the invite before sending. It will then open a calendar page for me (as the scheduler) and I need to click Save. The recipient will receive the invite. I tested on myself with two email addresses.
Zoom needs to address this, it's not in their support webpages. Rupert, as a community engaged leader on this chat, what else do you have for a solution? How can we get Zoom to fix whatever changed in their methods so that all recipients, regardless of calendar type can simply receive an email with an invite?