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I can't use blur background in zoom.


As the title suggest, I can't use the background. I have updated zoom latest version. I have enable the green screen option for my background but I still can't find the blur background option. I have go through a link in the Zoom Community by a ZOOM MODERATER which suggest to search like this 1) Go to Setting, 2)Click System, and 3)Click about us. I stop it in the third step because I do not see any word such as System after I click Setting. I also searched it in Zoom but there is no result. If a ZOOM Moderator is reading this, please help the client earnestly instead of sending a link that does not work. This is my laptop information. 

Edition: Windows 10 Home
Version : 21H2
Installed on:  ‎3/‎19/‎2021
OS build:  19044.1889
Experience Windows Feature Experience Pack 120.2212.4180.0

I hope this problem can be explained.



I'm having the same problem ... I've updated my laptop to ver 5.11.11.  It is impossible to reach a real tech support person. Looks like I may have to switch off from zoom with a resolution.