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I can no longer claim host when I join a meeting

acarpentieri
Listener

Until about 2 weeks ago, I could join a meeting and then access the "Claim Host" button through the Participants button. What am I missing, or what's changed? Thanks

4 REPLIES 4

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @acarpentieri.

 

What doesn't work?  I can't tell:

  • You can't enter the meeting
  • The Claim Host button is missing
  • You enter the Host Key, but don't get  Host assigned

A screen shot might help too.


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I can enter the meeting, but the Claim Host button is missing.

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

So if there is a Host present, you – as someone other than the meeting owner, someone with whom the meeting owner has granted Scheduling Privilege, or a designated Alternate Host — will not be able to claim Host, and so the button is not present. Next time this happens, check the Participants window to see if any attendees have Host privileges. If so, don’t expect to see the Claim Host button. 

If there are no Hosts present and you still don’t see the Claim Host button, there might be another reason – but I can’t think of one at the moment. 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

acarpentieri
Listener

I am the first to join the meeting, so no previously claimed hosts. Thank you for responding. I appreciate it.