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In a recent meeting, there where some people that have entered the meeting wihtout authorization and they have offended the people in the meeting. How can I know who is this people? How can I get the IP fom them?
We have already asked Zoom helpcenter but they havent repond.
Thank you for the colaboration.
You have to be an account Admin to see the Dashboard. It should be the first option under the Admin section of your portal. Here is a link to the knowldgebase on using the dashboard. https://support.zoom.us/hc/en-us/articles/204654719-Getting-started-using-the-Zoom-Dashboard-
Thanks again ChrisO,
Unfortunetly we have the Pro account type and we have checked that this profile don't have access to the Admin dashboard.
1 - There are any other way to get participants IPs from a past meeting?
2 - Do you know if we upgrade to Business profile, we will have access to the IP participants information ofpast meeting? We are lookking for IP address of a meeting held on the 8th Sep.
Thank you in advance.
1. I do not know of any other way to identify a participant's IP address.
2. I am unsure about this. You should probably direct this question to Zoom support and not the community.