How can I disable waiting room ?

[Adanna_Zoom]

Hello nuwanb32,

Thank you for your inquiry.

Waiting Room is enabled at an Account, Group and User level. Depending on your admin level access determines how you can disable the waiting room. See the options below and use the best one that suits your level of access:

Account

To enable Waiting Room for all users in the account:

1. Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.
2. In the navigation panel, click Account Management then Account Settings.
3. Under Security, verify that Waiting Room is enabled.
4. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
5. Click Edit Options to specify Waiting Room options.
6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Group

To enable Waiting Room for all members of a specific group:

1. Sign in to the Zoom web portal as an administrator with the privilege to edit groups.
2. In the navigation panel, click User Management then Group Management.
3. Click the applicable group name from the list, then click the Meeting tab.
4. Under Security, verify that Waiting Room is enabled.
5. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
   Note: If the option is grayed out, it has been locked at the account level, and needs to be changed at that level.
6. Click Edit Options to specify Waiting Room options.
7. (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.

User

To enable Waiting Room for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation panel, click Settings.
3. Click the Meeting tab.
4. Under Security, verify that Waiting Room is enabled.
5. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom administrator.
6. Click Edit Options to specify Waiting Room options.

https://support.zoom.us/hc/en-us/articles/115000332726-Waiting-Room#h_11875115-ac6e-491b-a594-548058...

Kindly click on Accept solution if this response has answered your query.

Thanks,
Adanna

[Jenny10]

This answer is to enable waiting room - not disable it