I have a user who has set up a meeting with her manager's login, and created a poll. The manager then joins the meeting and makes her a co-host. Normally she can then launch the poll on his behalf, but now it won't allow her to do so.
@LouLouWhite We resolved the known cause of this issue previously in a web release last October. However, the user will also need to be on version 5.8.0 of the Zoom desktop client to allow this functionality.
I would have them check for updates to the client to make sure they are on the latest and then try to replicate.
If they can replicate, please open a support ticket with our team and provide the relevant information. For Example: Meeting ID, date/time, Alt/co-host receiving the error in meeting.