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Zoom AI Companion2021-10-20 10:28 AM
Hi, how are you?
I would like to download my meetings in HD (720p), its possible?
whenever I download the file, it comes in a very low resolution, even when I record in HD
Thank you
2021-10-20 10:38 AM
Cloud Recordings in HD are only possible if you have HD enabled on your account.
https://support.zoom.us/hc/en-us/articles/207347086-Group-HD
2021-10-20 10:44 AM
Ok, but how i can do it?
2021-10-20 11:27 AM
What type of account do you have?
2021-10-20 11:50 AM
i have a zoom webinar account! please, help me heh
2021-10-20 11:59 AM
So long as you have at least an underlying Pro account, you should be able to request HD from Zoom.
https://support.zoom.us/hc/en-us/articles/207347086-Group-HD
2021-10-20 11:59 AM
i have a pro account