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2023-02-14 07:58 AM
I have a Pro Zoom Account.
When I learned about the Breakout Rooms feature, I created breakout rooms for this Meeting which have been used for a couple of years.
Today I came on the Zoom room and another member who can open the breakout rooms was already there tho not available to talk at that moment...
I checked my account to make sure the option was still selected -- everything was fine.
After spending 20 minutes searching and researching all this out:
I could now open the Breakout rooms.
Does anybody know what happened?
(Frankly, it was very annoying to learn that with Pro, I no longer have live phone support, no live chat support nor email support. Just these rooms. This was only the second time in 3 years I needed tech support. I usually can fix things myself. Don't like that Zoom's downgraded the level of support. -- This Breakout room was urgent as the formal meeting was starting shortly.)