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Account appeal


I am a teaching teacher, my Zoom Pro account was disabled for unknown reasons and I have submitted an appeal using the form below. But it seems this function is not responding. The team can tell me why I got locked out of my account without violating anything and how long it will take to get a response if I file an appeal. I desperately need to reopen my account for teaching and learning. Thank you




Community Champion | Customer
Community Champion | Customer

Unfortunately the volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please continue to work with Zoom staff at: 

I know it can be frustrating, but they’re the only people who can look at your account. 

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Please click Accept As Solution if this helped you !