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3rd party surveys with new survey tabs

psychadmin
Listener

Prior to Zoom launching an update to surveys, I could use a third party survey link to show after a meeting closes. I would select the survey tab and then use a third-party survey; that option is now gone. When I go to surveys on the left navigation, it  only gives me an option to create a survey using the Zoom platform. Is there a way to add a third party link? The functionality was already enabled on my account via the main account holder. 

1 ACCEPTED SOLUTION

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Here is what Zoom says about this as of 2024-01-10 04:28:35:

 

How to use a 3rd-party survey

Notes:

  1. Sign in to the Zoom web portal.
  2. Click the Meetings tab.
  3. Click the name of the meeting you want to edit the survey settings for.
  4. Click the Survey tab.
  5. Click Use a 3rd party survey.
  6. Enter the link to the survey you want to use.
  7. Click Save.

Note: Any valid link will work; links do not have to redirect to a 3rd-party survey to work. 

Similar to a post-attendee URL, you can use the link to redirect the participant to:

  • Watch a video of a working prototype
  • Your company's website
  • An order form

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066844 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

View solution in original post

3 REPLIES 3

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Here is what Zoom says about this as of 2024-01-10 04:28:35:

 

How to use a 3rd-party survey

Notes:

  1. Sign in to the Zoom web portal.
  2. Click the Meetings tab.
  3. Click the name of the meeting you want to edit the survey settings for.
  4. Click the Survey tab.
  5. Click Use a 3rd party survey.
  6. Enter the link to the survey you want to use.
  7. Click Save.

Note: Any valid link will work; links do not have to redirect to a 3rd-party survey to work. 

Similar to a post-attendee URL, you can use the link to redirect the participant to:

  • Watch a video of a working prototype
  • Your company's website
  • An order form

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066844 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

Bri
Zoom Moderator
Zoom Moderator

Hi @psychadmin! I have reviewed your post and @Frank_TB has provided the correct solution, so I've gone ahead and marked it as an accepted solution. Please let us know if you have any additional questions.

 

Thank you for your help @Frank_TB


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

nancifinch1
Listener

Did this ever get resolved. I am experiencing the same issue and the below solution is not valid.